Anyone on your team—in any region or department—can quickly respond to messages, mentions, and comments through a single dashboard.
Listen closely to the people that matter to your business. Create, import, and share lists of social influencers and important clients.
Quickly respond to common questions or customer requests by saving pre-approved and on-brand responses for future use.
Mirror your existing workflows so people see the posts that matter to them—ensuring responsive engagement and avoiding missed messages.
See all interactions with a contact—across your organization—so conversations are in context and consistent, no matter who engages with them.
Monitor social conversations across the globe or around your neighbourhood—in multiple languages—and be exactly where your audience is.
As we launched our social media program, we knew we needed a platform that would be able to handle and scale with our increasingly complex needs. Hootsuite absolutely accomplished this for us.