Subprocessor List
Subprocessor list last updated: May 29, 2026
Hootsuite Inc. and its Affiliates (collectively, “Hootsuite”) engages and uses third-party subprocessors (“Subprocessors”) to help us provide the Services.
Hootsuite’s Subprocessors provide infrastructure, data storage, system logging services, and other tools that facilitate the delivery of the Services including customer support and email communications. These Subprocessors may be provided access to Customer Content and Mentions that may contain information about individuals, however, they are only permitted to use this information to support the Services.
As part of Hootsuite’s commitment to keep your data secure, we evaluate our Subprocessors’ privacy and security practices prior to engaging them. We also require our Subprocessors to enter into data processing agreements that maintain the confidentiality of your data and incorporate data protection obligations consistent with applicable privacy laws.
Entity Names | Purpose | Location & Transfer Mechanisms | Security & Privacy Webpages |
|---|
Hootsuite Services |
Amazon Web Services, Inc. | Cloud Infrastructure and Storage | United States - Data Privacy Framework | Amazon S3 Security and Access Management |
MongoDB, Inc. | Database Services | United States - Standard Contractual Clauses | |
Sumo Logic, Inc. | Log Management and Security Analytics | United States - Standard Contractual Clauses | |
Twilio Inc. (formerly, Sendgrid, Inc.) | In-App Email Delivery | United States - Data Privacy Framework |
Hootsuite Service-Specific Features & AI Service Providers |
Talkwalker S.à r.l. (Hootsuite Affiliate) | Listening AI-Powered Services using Talkwalker Blue Silk AI | Europe (Luxembourg) - see Talkwalker Services below | |
Google Cloud Canada Corporation | United States - Data Privacy Framework | ||
OpenAI, L.L.C. | United States - Standard Contractual Clauses | ||
Microsoft Corporation | United States - Standard Contractual Clauses | ||
Zendesk Sunshine Conversations Inc. | Messaging for certain private channels (WhatsApp, SMS, In-Web, etc.) | United States - Standard Contractual Clauses | |
Cloudflare, Inc. | Pixel Connector - Provides Domain Name System, reverse proxies, and cloud security services | United States - Data Privacy Framework |
Talkwalker Services |
Hetzner Online GmbH | Cloud Infrastructure and Storage | Europe (Germany) | |
Microsoft Corporation | Europe | ||
Amazon Web Services Inc. | Content Delivery Network | CDN: Regional, including Europe and United States | Amazon S3 Security and Access Management |
Sparkcentral Services |
Amazon Web Services Inc. | Platform hosting - Compute, storage and content delivery on AWS Network | United States - Data Privacy Framework | Amazon S3 Security and Access Management |
Datadog Inc. | Monitoring of cloud-based infrastructure, applications, and logs | United States - Standard Contractual Clauses | |
Elasticsearch Inc. | Data storage and querying, search hosting, performance of diagnostic measures, and troubleshooting | United States - Standard Contractual Clauses | |
Zendesk Sunshine Conversations Inc. | Messaging for certain private channels (WhatsApp, SMS, In-Web, etc) | United States - Standard Contractual Clauses |
Updates
In the event Hootsuite adds or removes Subprocessors, Hootsuite will post such updates here. Please check back frequently for updates.