In 2016 the European Commission approved and adopted a new framework for European data protection law called the General Data Protection Regulation (GDPR). The GDPR requirements will become effective on May 25, 2018 and will affect all companies who process personal data of individuals in the EU.

Hootsuite understands that data protection is important to its customers. As a Canadian company, Hootsuite is already subject to data protection laws that provide for similar standards as existing European laws. And as a company with millions of customers in Europe, Hootsuite is well aware of the need to provide its EU customers with services and solutions that will help them meet the EU’s new data protection requirements when they become effective next year.

Hootsuite fully welcomes the GDPR and is here to help our customers address the GDPR through our robust privacy and security protections. We appreciate that the GDPR requires our customers, as data controllers, to engage data processors that deploy appropriate safeguards. We can confirm that Hootsuite is heavily engaged in preparing for the GDPR so that we are ready for it by May 2018. Hootsuite fully appreciates and recognises the importance of GDPR to our customers in the delivery of our services to them.

Update: Hootsuite has updated its Data Processing Addendum (DPA) for GDPR. The GDPR DPA and some FAQs are available to all of our Customers.  If you would like to incorporate the GDPR DPA into your existing agreement with Hootsuite, please email us and we will promptly send you Hootsuite’s Data Processing Addendum for you to complete, sign and return to us.

For more information about our security standards and policies for customer content, please contact your Hootsuite account rep.