No one living today has ever faced a pandemic like COVID-19. As the global health crisis continues to unfold, governments have been forced to paralyze their economies to protect their citizens, leading to an unexpected economic crisis.
As individuals and businesses around the globe face severe financial fallout, the financial services industry is scrambling to identify how to support those impacted while providing undisrupted service to all their customers. They are also tasked with protecting their customers from fraud as bad actors emerge to take advantage of the crisis.
This webinar will take you through examples of outstanding crisis management strategies happening in the financial services industry today. You will receive recommendations to implement in your communications plan to continue moving forward with confidence in the months ahead. And we’ll host a live Q&A session to help answer any questions you may have.
What You'll Learn
- How financial services organizations are adapting messaging to suit their audiences
- Social media methods to maintain business continuity
- Steps to identify and combat misinformation