12 November 2019

  • fixed

    Hootsuite Dashboard

    fixed Fixed “View Comments” Facebook stream issue

    Fixed an issue where comments failed to appear after pressing “View Comments” on a post in a Facebook stream.

  • new

    Hootsuite Amplify

    new Save images from Amplify Desktop

    You can now download an image from Amplify Desktop by right clicking and selecting “Save As”.

  • improved

    Hootsuite Dashboard

    improved Connecting Instagram accounts is now easier

    We’ve made a number of improvements to make it easier to connect your Instagram accounts. While connecting, you’ll now see tips for connecting different Instagram account types, plus links to help articles during each step of the connection workflow.

8 November 2019

  • new

    Hootsuite Dashboard

    new See disconnected accounts in Analytics

    Social accounts that need to be reconnected will now show in analytics reporting with a prompt to reconnect them to avoid gaps in data.

6 November 2019

  • new

    Hootsuite Dashboard

    new November Monthly Product Update Video

    This month’s summary video of everything new in the Hootsuite Dashboard, brought to you by the Academy Team.


5 November 2019

  • new

    Hootsuite Dashboard

    new Linkedin personal profile analytics

    Metrics for personal LinkedIn Pages are now available in Hootsuite Analytics.

  • new

    Hootsuite Dashboard

    new Fixed dashboard resolution scaling

    Fixed an issue where when using a resolution of 1200x800 or lower, users were not able to see the Edit/Delete button for scheduled content.

4 November 2019

  • new

    Hootsuite Dashboard

    new Fixed Draft’s Loading Issue

    Fixed an issue where the ‘Drafts’ section of the content planner was continually loading for some users.

30 October 2019

  • new

    Hootsuite Academy

    new Updated video: Introduction to Hootsuite Analytics

    We’ve updated our Introduction to Hootsuite Analytics video to reflect changes in the Overview feature.  


29 October 2019

  • new

    Hootsuite Amplify

    new New educational resources in Social Selling Dashboard

    We’ve updated the Social Selling Dashboard with links to articles and resources to help new users get started and discover key features.

28 October 2019

  • fixed

    Hootsuite Amplify

    fixed Fixed iOS push notification issue

     Fixed an issue where Amplify push notifications were not being sent to iOS devices.

  • fixed

    Hootsuite Dashboard

    fixed Fixed link shortening issue

     Fixed an issue where manually typing a URL in Composer prevented the link from correctly shortening.

16 October 2019

  • fixed

    Hootsuite Dashboard

    fixed Fixed Composer performance issues

     Fixed an issue where Composer was experiencing some performance issues (slowness when entering text).

  • new

    Hootsuite Academy

    new Updated introduction to Hootsuite Analytics

    We’ve revised this popular video to reflect recent changes in the dashboard. 


15 October 2019

  • new

    Hootsuite Amplify

    new New Social Selling Dashboard

    Social Selling customers with Amplify can elevate their sales team with a new dashboard that allows them to engage with prospects and clients, create their own content, and measure their performance. 

  • new

    Hootsuite Ads

    new New Google Ads features for Hootsuite Ads customers

     If you use Google Ads, you can now do the following within Hootsuite:

    • Add a new Dynamic Search or Standard Ad Group to a campaign
    • Add new keywords to a Standard Ad Group
    • Add a new Search Ad and Call-Only Ad to a Standard Ad Group
    • Add a new Dynamic Search Ad to a Dynamic Search Ad Group (after configuring DSA parameters in campaign settings)

14 October 2019

  • fixed

    Hootsuite Impact

    fixed Fixed Browse Content link redirect issue in Impact

     Fixed an issue where selecting a Twitter post in Browse Content redirected to an incorrect URL.

11 October 2019

  • new

    Hootsuite Impact

    new Twitter engagement metrics are now available in Hootsuite Impact!

    We’re excited to bring back Twitter engagement metrics such as impressions, video views, retweets, and replies. You can now start building more meaningful reports with post-level and account-level data.

7 October 2019

  • fixed

    Hootsuite Amplify

    fixed Fixed Instagram sharing issue

    Fixed an issue where some users were unable to share Amplify posts to Instagram on iOS 13

  • fixed

    AdEspresso by Hootsuite

    fixed Fixed video upload issue

    Fixed an issue where users received an error message when uploading videos.

  • new

    Hootsuite Dashboard

    new October Hootsuite Product Update Video

    A video summary of all the changes in the dashboard:

  • improved

    Hootsuite Mobile App

    improved Mobile Scheduling Improvements

    The social network picker within compose has been improved to make it easier to select and connect networks. Error messages have been improved to include actionable feedback to how you can fix the post.

4 October 2019

  • new

    Hootsuite Academy

    new Updated Social Marketing Course

    Hootsuite Academy’s flagship Social Marketing course has been updated and streamlined for 2019.  We’ve added 20 new videos, on topics including social ads, instagram stories, social video, IGTV, Google My Business, and Facebook Live.  We’ve also optimized UX, reducing the time it takes to complete the course.

    https://education.hootsuite.com/courses/social-marketing-education

3 October 2019

  • fixed

    Hootsuite Dashboard

    fixed Compose .GIF Twitter Issue Fix

    Fixed an issue where users were unable to publish .GIFs larger than 3MB to Twitter

  • new

    Hootsuite Dashboard

    new Fixed Historical Data Issue

    Fixed an issue where some users were missing Facebook Reach data in May, June, and July.

1 October 2019

  • fixed

    AdEspresso by Hootsuite

    fixed Fixed Mobile Ad text preview Issue

    Fixed an issue where Ad text was missing in the mobile feed preview.

25 September 2019

  • fixed

    Hootsuite Dashboard

    fixed Instagram Issue Resolved

    Facebook confirmed that some Instagram accounts were blocked in error, including those from our users. They’ve since fixed the issue and have apologized for the confusion this may have caused. We appreciate your patience during this time as we worked closely with Instagram to get this matter resolved.

  • improved

    Hootsuite Dashboard

    improved New Analytics Overview Reports

    We’ve replaced the legacy Analytics overview  with new and improved Overview Reports.

  • new

    Hootsuite Academy

    new How to Use Hootsuite Professional in 16 Minutes

    How to Use Hootsuite Professional in 16 Minutes

    Description: New to Hootsuite Professional? Begin exploring Hootsuite Professional features in 16 minutes: Auto scheduling, editing photos, bulk composer, analytics and boost.

     

24 September 2019

  • fixed

    Hootsuite Dashboard

    fixed Hootsuite Dashboard

    Resolved an issue where some message approval and rejection emails were not being sent.

19 September 2019

  • new

    Hootsuite Ads

    new Improved Google Ads features in Hootsuite Ads

    We’ve made the following improvements in Hootsuite Ads to help you manage your Google Ads:

    • Edit bid strategies: Edit the bid strategy of your campaigns and override campaign settings by selecting specific parameters at the ad group level.

    • Edit all supported campaign settings: You can now edit by network, language, location, and URL options.

    • Target audiences you’ve created: Select audiences you’ve created in Google Audience Manager.

    • Use location extensions: Advertise locally by promoting physical stores registered in Google My Business.

    • Create app extensions: You can now create app extensions for your ads

17 September 2019

  • new

    Hootsuite Ads

    new Promote LinkedIn posts as Sponsored Content ads

    Now you can promote your best performing LinkedIn Page posts as Sponsored Content ads directly from the Publisher or Streams dashboard and precisely target new LinkedIn members based on their location, interests, or details related to their profession.

17 September 2019

  • new

    Hootsuite Mobile App

    new Fixed issues in the Hootsuite mobile app:

    • Resolved an issue where Twitter Keyword search streams in the Hootsuite Mobile app were not showing the same results as the desktop version.

    • Resolved an issue where the Content Library did not display for all users in the Hootsuite mobile app.

    • Fixed an issue where the font was displaying as larger than expected in the Hootsuite Mobile app for iOS.

17 September 2019

  • new

    Hootsuite Dashboard

    new Fixed an Issue

    We’ve fixed the following platform issues: 

    • Fixed an issue where some assigned Inbox messages could not be resolved.

    • Fixed an issue where the billing page would not correctly load for some users.

17 September 2019

  • new

    Hootsuite Ads

    new Improved Facebook features in Hootsuite Ads

    We’ve improved the experience for imported campaigns by showing the targeting and bidding settings in the campaign dashboard. Plus, we’ve added almost all the calls to action supported natively by Facebook .

12 September 2019

  • new

    Hootsuite Ads

    new Hootsuite Ads Education & Training Hub

    We’ve created a new landing page where you can find video training and  enablement materials for Hootsuite Ads. Check it out!

  • new

    Hootsuite Dashboard

    new Hootsuite Product Update September 2019

     Here’s another exciting round-up video of Hootsuite product updates and news!

10 September 2019

  • new

    Hootsuite Dashboard

    new Fixed Issue

    • Fixed an issue where custom link preview images were dropping or delayed for some users when publishing to LinkedIn.

    • Fixed an issue where using the “Post and Reuse Networks” option was giving an error message for some users when publishing.

    • Fixed an issue where some Facebook pages with names containing 2 or more spaces did not appear as mention suggestions in Composer.

6 September 2019

  • new

    Hootsuite Dashboard

    new Images in Twitter DM conversations in Inbox

     In Inbox, you’ll now see images (and image URLs) included in conversations as they come in, as well as images that were sent in the last 6 weeks. GIFs will appear as a playable video.

29 August 2019

  • new

    Hootsuite Amplify

    new Amplify Link Scraper

    We have fixed bugs in image preview with Amplify articles. Now preview articles users must click on the link, we have removed the preview feature some articles had within Amplify to ensure reliability.

26 August 2019

  • new

    Hootsuite Ads

    new Hootsuite Ads Update

    We have added these new features to Hootsuite Ads:

    Ad Set Budgets During Campaign Creation 

    • You can now control how much each ad set will spend by setting a specific budget for each ad set rather than being limited to only being able to set a limit for campaign as a whole.

    Optimize for Value

    • If the user's Facebook ad account is eligible for "optimize for value", the user can select to optimize for "Value" during the campaign creation. This will allow you to track the ‘purchase’ conversion in Facebook pixel. 

    Instagram Stories Placement List

    • You can now publish ads as Instagram Stories along with other placements.

16 August 2019

  • new

    Hootsuite Dashboard

    new Emoji Support in Inbox

    Users can select and send emojis in Inbox through the emoji pickers 🤩🙌🎉.

14 August 2019

  • improved

    Hootsuite Amplify

    improved Improved process for deleting topics in Amplify

     We’ve made it easier for Amplify Content Admins to delete topics in one set of actions (without having to manually unsubscribe users or delete content assigned to the topic). Now, you can just click the Delete Topic button in Topic Management and let us take care of the rest.

14 August 2019

  • new

    Hootsuite Mobile App

    new Filter Inbox content on mobile

    When using Inbox on your mobile device, you can now filter by private vs. public messages, social network, and oldest vs. newest.

13 August 2019

  • new

    Hootsuite Impact

    new Improve your LinkedIn campaign targeting with Audience Discovery for LinkedIn

    If you are a Hootsuite Impact user, you can now now improve the targeting and performance of your organic and paid LinkedIn campaigns by identifying new and relevant audiences with Audience Discovery for LinkedIn. 

    You can set an audience filter from within Hootsuite Analytics to get content recommendations based on the preferences of your target audience, and to review and compare content from your competitors.

13 August 2019

  • fixed

    Hootsuite Dashboard

    fixed Hootsuite Dashboard Fix

    Fixed an issue where the Facebook Page Unpublished stream showed an incorrect API error message.

  • fixed

    Hootsuite Dashboard

    fixed Hootsuite Inbox Fix

    Fixed an issue where some LinkedIn page comments were not appearing in Inbox.

12 August 2019

  • fixed

    Hootsuite Dashboard

    fixed Hootsuite Composer

    Fixed an issue where some users were not able to receive password reset and verification emails.

6 August 2019

  • new

    Hootsuite Dashboard

    new Facebook Public Message in Inbox

     You can now monitor, triage, and respond to comments, replies, and visitor posts to Facebook Pages in Inbox

  • fixed

    Hootsuite Dashboard

    fixed Hootsuite Composer

    Fixed an issue where geotargeted locations were dropping from Content Library templates.

2 August 2019

  • fixed

    Hootsuite Dashboard

    fixed Hootsuite Composer

    Fixed an issue where editing an Instagram image to a 4:5 aspect ratio in New Compose was displaying an incorrect resolution error message.

  • fixed

    Hootsuite Dashboard

    fixed Hootsuite Inbox

    Fixed an issue where some users were displaying without their actual name (showing as “Facebook User”) in Inbox

1 August 2019

  • new

    Hootsuite Academy

    new Hootsuite Ads training videos

    We’ve curated a list of 15 how-to videos on how to use Hootsuite Ads—our simple, automated, and collaborative platform to manage your social and search ad campaigns.

30 July 2019

  • new

    Hootsuite Dashboard

    new Hootsuite Analytics Chrome Bug Fix

    Resolved an issue where Analytics would not load in Chrome without unless you cleared browser cookies.

26 July 2019

  • new

    Hootsuite Ads

    new Google Ads updates

    We’ve added a number of new features for Google Ads: 

    1. Conversion tracking: See all conversion actions you have configured in the Google Ad account dashboard within the platform. 

    2. Bid adjustment: Refine bidding for a device or a location (select Targeted Location) of a running campaign.

    3. Dynamic Search Ads: Enable Dynamic Search Ads when creating a campaign and then create this semi-automated ad type. Google will automatically generate permutations in the Ad Group adapted for your best performing landing pages.

    4. URL options: Manage your tracking template at Account, Campaign, Ad Group, and Keyword level.

    5. Distance targeting: While creating a campaign, you can now narrow targeting by defining an area within a radius around a specific address.

24 July 2019

  • new

    Hootsuite Impact

    new Improved data flow between Hootsuite Impact and Adobe Analytics

    If you use Hootsuite Impact, Impact will now bring in web attribution data from Adobe Analytics for the paid platforms that Impact supports. Plus,  you can now export Impact data back into Adobe Analytics automatically.

22 July 2019

  • new

    Hootsuite Dashboard

    new IG Account Error Message

    Confirmed the resolution of an issue where, in some circumstances, adding an Instagram account gave an incorrect “Suspicious Login Attempt” error message.

15 July 2019

  • fixed

    Hootsuite Mobile App

    fixed Mobile Sharing

    Fixed an issue where pinned social networks were not automatically selected when sharing from another app to Hootsuite mobile via iOS

  • fixed

    Hootsuite Dashboard

    fixed Content Library in Microsoft Edge Browser

    Fixed an issue where the Content Library Edit Asset pop-up was not responsive in the Microsoft Edge browser.

13 July 2019

  • fixed

    Hootsuite Dashboard

    fixed Linkedin Targeting

    Fixed an issue where editing a LinkedIn post with targeting applied would add an incorrect target location to the post

11 July 2019

  • new

    Hootsuite Amplify

    new Filter Amplify admin stream by topic

    Amplify admins can now filter the Draft, Scheduled, and Posted Streams by one (or more) topics.

10 July 2019

  • improved

    Hootsuite Academy

    improved New Instagram and LinkedIn Videos in Social Marketing Course

    We’ve revamped our flagship Social Marketing course for 2019, with new videos on Instagram Stories, IGTV, LinkedIn, and more. See this YouTube playlist for a sneak peak of what’s covered in the full course.

8 July 2019

  • fixed

    Hootsuite Dashboard

    fixed Link Previews Fixed

    We fixed an issue that was causing link previews not to populate when editing a scheduled message.

3 July 2019

  • new

    Hootsuite Dashboard

    new Improved filtering in Inbox

    We’ve improved the filtering capability within Inbox to make it easier to narrow down the messages you’re seeing to specific types—either private or public—or social networks to help you review, triage, and respond to messages more quickly

  • fixed

    Hootsuite Dashboard

    fixed Issue fix

    Fixed an issue where LinkedIn Company Updates posts were not showing in chronological order.

2 July 2019

  • new

    Hootsuite Ads

    new Facebook Campaign Budget Optimization now available in Hootsuite Ads and AdEspresso

    Facebook campaign budget optimization is a way of optimizing the distribution of a campaign budget across your Facebook campaign’s ad sets. As part of this update, you can also set optional minimum and maximum spending limits to control your individual ad spend set.

  • new

    Hootsuite Impact

    new Hootsuite Impact data now available in Hootsuite Analytics reports

    Exciting news for Hootsuite Impact customers: You can now use Hootsuite Analytics to build and schedule reports, export reports in PDF, and compare time frames with Impact data! View all Impact-supported social networks and web analytics data within Hootsuite Analytics.

  • fixed

    Hootsuite Dashboard

    fixed Issue fix

    Fixed an issue where the Quick Search icon was missing from the dashboard.

26 June 2019

  • new

    Hootsuite Dashboard

    new Hootsuite Inbox update: Email notifications for Assignments

    When handling escalations and high priority issues, sometimes you need a quick response from a team member who may not be active in Hootsuite. Now you can notify team members via email when they’re assigned a message, helping reduce response times and keep your customers happy.