January 6, 2020

  • fixed

    Hootsuite Dashboard

    fixed Fixed link customization issue

    Resolved an issue where including a custom link preview image in a post would display the original link preview image instead of the custom link preview image.

  • fixed

    Hootsuite Mobile App

    fixed Fixed Hootsuite iOS login issue

    Resolved an issue where a small number of users were unable to log in to the Hootsuite mobile app on iOS.

  • new

    Hootsuite Dashboard

    new Delete Public Comments in Inbox

    To help you deal with public comments that don’t add value—including offensive replies, spam, or overly promotional content—you can now delete public comments from your Facebook and LinkedIn channels.

December 19, 2019

  • new

    Hootsuite Ads

    new New campaign features in Hootsuite Ads

    We’ve added a few cool new features to Hootsuite Ads:

    • You can now Import Google Shopping campaigns to see performance data and spending metrics in the dashboard and get a holistic view of your Google Ads account.
    • When creating new campaigns in Hootsuite Ads, you can now use existing ads or posts.

December 19, 2019

  • improved

    Hootsuite Mobile App

    improved Pre-send validation on mobile

    If an issue will prevent your post from going out because of social network limitations, you’ll now see an actionable error message before posting.

  • new

    Hootsuite Dashboard

    new Updated help menu and in-product help

    We’ve redesigned the help menu in the left-hand navigation bar and added a brand-new in-product help feature with recent announcements, suggested articles, and self-serve resources to help you find the information you need right from the dashboard.

  • new

    Hootsuite Dashboard

    new View report data sources and filters at a glance

    A new dropdown view for your Hootsuite Analytics reports makes it easy to quickly see which data sources and filters have been applied to a report.

December 18, 2019

  • new

    Hootsuite Dashboard

    new Improved flow for connecting Instagram Business pages

    To make it a little easier to keep your Instagram posts flowing, we’ve revamped the error messages and guidance that appear when you need to reconnect your Instagram Business profile in Hootsuite.

December 17, 2019

  • fixed

    Hootsuite Dashboard

    fixed LinkedIn targeting

    Resolved an issue where some users were unable to select a location when targeting a LinkedIn post.

  • new

    Hootsuite App Directory

    new New video: How to use Google My Business with Hootsuite

    Learn how to use Google My Business and Hootsuite to create posts, respond to questions, engage with customer reviews, and more in this new video:


  • new

    Hootsuite Dashboard

    new Link preview thumbnails

    Resolved an issue where custom link preview thumbnails were incorrectly displaying for Facebook in the Planner when using a non-verified domain.

December 11, 2019

  • new

    Hootsuite Ads

    new Hootsuite Ads Updates

    • A website URL is no longer mandatory when creating video view campaigns. Viewers can just watch and enjoy the video on Facebook.
    • New “2-second video view”, and “thru play” optimization goals are now available.

December 10, 2019

  • fixed

    Hootsuite Dashboard

    fixed Fixed an issue with the “Add Stream” window

    Resolved an issue with the “Add Stream” window where some users were seeing the window close right after opening it.

  • fixed

    Hootsuite Dashboard

    fixed Fixed an issue with Hootsuite streams in Safari

    Resolved an issue where users were unable to scroll through their Hootsuite streams in Safari.

  • new

    Hootsuite Dashboard

    new Facebook hot posts in Analytics

    In post performance you can add a new metric indicating if the post is hot (popular) with your audience. The “hot post” metric makes it easy to spot posts that would be best to put some boosting spend behind.

December 9, 2019

  • new

    Hootsuite Academy

    new December Monthly Product Update

    Here’s our monthly roundup of everything that’s new in Hootsuite!


  • fixed

    Hootsuite Dashboard

    fixed LinkedIn Page analytics discrepancy

    Resolved an issue where some users were reporting a discrepancy between reactions and comments natively on LinkedIn.com vs. in Hootsuite Analytics.

  • improved

    Hootsuite Dashboard

    improved Add multiple values to Adobe Analytics link presets

    You can now add multiple values under a single parameter when tracking URLs in Adobe Analytics. This provides more flexibility and control when building presets parameters.

December 5, 2019

  • fixed

    Hootsuite Dashboard

    fixed Fixed issue with Instagram posting delays

    Resolved an issue where some users were seeing unexpected delays when scheduling messages for Instagram.

  • new

    Hootsuite Academy

    new Online Training for Amplify Admins and Advocates

    Get your Amplify Admins and Advocates up to speed fast with our new online training hubs, designed to help you roll out an advocacy program that gets results.

    Hootsuite Amplify: Training for Admins

    Hootsuite Amplify: Training for Advocates

December 4, 2019

  • new

    Hootsuite Amplify

    new Fixed Amplify link preview issue

    Resolved an issue where images intermittently failed to load in link previews when creating a post for Amplify.

November 28, 2019

  • new

    Hootsuite Academy

    new New video: Brand Advocacy with Hootsuite Amplify

    Motivating your employee advocates to share content can be an ongoing challenge. This new video that explains the personal benefits in relatable terms to encourage adoption of Amplify.



November 27, 2019

  • new

    Hootsuite Amplify

    new Top Posts in Reports

    Hootsuite Analytics customers can now highlight their top published posts in reports.

  • new

    Hootsuite Dashboard

    new See interaction history in Inbox

    Interaction History provides a shared memory of past conversations across your team, helping you respond with more context and deliver a more personalized experience. Click a user’s name in Inbox to open the user profile in the context panel, where you can see all private and public Facebook and Twitter conversations with that customer from the last six months.

November 26, 2019

  • new

    Hootsuite Mobile App

    new Mobile Inbox Approvals & Redesigned Publisher Views

    Mobile Inbox Approvals & Redesigned Publisher Views Description: Now within inbox on you can approve replies sent to you for approval, see the name of who replied to a specific message, and view approval status right on your phone.

November 26, 2019

  • new

    Hootsuite Ads

    new Select Facebook Special Ad Categories

    You can now select a special ad category in the first step of Facebook campaign creation. When a special ad category is selected, audience targeting options are limited to help protect Facebook users from unlawful discrimination.

November 20, 2019

  • improved

    Hootsuite Amplify

    improved Report on more posts in Amplify Analytics

    Now you can report on up to 100 posts in Amplify Analytics—or export up to 1000 posts for more in-depth reporting.

November 19, 2019

  • fixed

    Hootsuite Dashboard

    fixed Fixed error when opening Media Library

    Fixed an issue where users selecting “Open Media Library” in Composer resulted in the error “Unable to find media sources”.

November 18, 2019

  • new

    Hootsuite Mobile App

    new Fixed image resize issue

    Fixed an intermittent issue where the Hootsuite mobile app for iOS would crash when a user attempted to resize an image.

November 13, 2019

  • improved

    Hootsuite Dashboard

    improved European Planner Release

    In Planner, you can now set the week to start either on Monday or Sunday.

November 12, 2019

  • fixed

    Hootsuite Dashboard

    fixed Fixed “View Comments” Facebook stream issue

    Fixed an issue where comments failed to appear after pressing “View Comments” on a post in a Facebook stream.

  • new

    Hootsuite Amplify

    new Save images from Amplify Desktop

    You can now download an image from Amplify Desktop by right clicking and selecting “Save As”.

  • improved

    Hootsuite Dashboard

    improved Connecting Instagram accounts is now easier

    We’ve made a number of improvements to make it easier to connect your Instagram accounts. While connecting, you’ll now see tips for connecting different Instagram account types, plus links to help articles during each step of the connection workflow.

November 8, 2019

  • new

    Hootsuite Dashboard

    new See disconnected accounts in Analytics

    Social accounts that need to be reconnected will now show in analytics reporting with a prompt to reconnect them to avoid gaps in data.

November 6, 2019

  • new

    Hootsuite Dashboard

    new November Monthly Product Update Video

    This month’s summary video of everything new in the Hootsuite Dashboard, brought to you by the Academy Team.


November 5, 2019

  • new

    Hootsuite Dashboard

    new Linkedin personal profile analytics

    Metrics for personal LinkedIn Pages are now available in Hootsuite Analytics.

  • new

    Hootsuite Dashboard

    new Fixed dashboard resolution scaling

    Fixed an issue where when using a resolution of 1200x800 or lower, users were not able to see the Edit/Delete button for scheduled content.

November 4, 2019

  • new

    Hootsuite Dashboard

    new Fixed Draft’s Loading Issue

    Fixed an issue where the ‘Drafts’ section of the content planner was continually loading for some users.

October 30, 2019

  • new

    Hootsuite Academy

    new Updated video: Introduction to Hootsuite Analytics

    We’ve updated our Introduction to Hootsuite Analytics video to reflect changes in the Overview feature.  


October 29, 2019

  • new

    Hootsuite Amplify

    new New educational resources in Social Selling Dashboard

    We’ve updated the Social Selling Dashboard with links to articles and resources to help new users get started and discover key features.

October 28, 2019

  • fixed

    Hootsuite Amplify

    fixed Fixed iOS push notification issue

     Fixed an issue where Amplify push notifications were not being sent to iOS devices.

  • fixed

    Hootsuite Dashboard

    fixed Fixed link shortening issue

     Fixed an issue where manually typing a URL in Composer prevented the link from correctly shortening.

October 16, 2019

  • fixed

    Hootsuite Dashboard

    fixed Fixed Composer performance issues

     Fixed an issue where Composer was experiencing some performance issues (slowness when entering text).

  • new

    Hootsuite Academy

    new Updated introduction to Hootsuite Analytics

    We’ve revised this popular video to reflect recent changes in the dashboard. 


October 15, 2019

  • new

    Hootsuite Amplify

    new New Social Selling Dashboard

    Social Selling customers with Amplify can elevate their sales team with a new dashboard that allows them to engage with prospects and clients, create their own content, and measure their performance. 

  • new

    Hootsuite Ads

    new New Google Ads features for Hootsuite Ads customers

     If you use Google Ads, you can now do the following within Hootsuite:

    • Add a new Dynamic Search or Standard Ad Group to a campaign
    • Add new keywords to a Standard Ad Group
    • Add a new Search Ad and Call-Only Ad to a Standard Ad Group
    • Add a new Dynamic Search Ad to a Dynamic Search Ad Group (after configuring DSA parameters in campaign settings)

October 14, 2019

  • fixed

    Hootsuite Impact

    fixed Fixed Browse Content link redirect issue in Impact

     Fixed an issue where selecting a Twitter post in Browse Content redirected to an incorrect URL.

October 11, 2019

  • new

    Hootsuite Impact

    new Twitter engagement metrics are now available in Hootsuite Impact!

    We’re excited to bring back Twitter engagement metrics such as impressions, video views, retweets, and replies. You can now start building more meaningful reports with post-level and account-level data.

October 7, 2019

  • fixed

    Hootsuite Amplify

    fixed Fixed Instagram sharing issue

    Fixed an issue where some users were unable to share Amplify posts to Instagram on iOS 13

  • fixed

    AdEspresso by Hootsuite

    fixed Fixed video upload issue

    Fixed an issue where users received an error message when uploading videos.

  • new

    Hootsuite Dashboard

    new October Hootsuite Product Update Video

    A video summary of all the changes in the dashboard:

  • improved

    Hootsuite Mobile App

    improved Mobile Scheduling Improvements

    The social network picker within compose has been improved to make it easier to select and connect networks. Error messages have been improved to include actionable feedback to how you can fix the post.

October 4, 2019

  • new

    Hootsuite Academy

    new Updated Social Marketing Course

    Hootsuite Academy’s flagship Social Marketing course has been updated and streamlined for 2019.  We’ve added 20 new videos, on topics including social ads, instagram stories, social video, IGTV, Google My Business, and Facebook Live.  We’ve also optimized UX, reducing the time it takes to complete the course.

    https://education.hootsuite.com/courses/social-marketing-education

October 3, 2019

  • fixed

    Hootsuite Dashboard

    fixed Compose .GIF Twitter Issue Fix

    Fixed an issue where users were unable to publish .GIFs larger than 3MB to Twitter

  • new

    Hootsuite Dashboard

    new Fixed Historical Data Issue

    Fixed an issue where some users were missing Facebook Reach data in May, June, and July.

October 1, 2019

  • fixed

    AdEspresso by Hootsuite

    fixed Fixed Mobile Ad text preview Issue

    Fixed an issue where Ad text was missing in the mobile feed preview.

September 25, 2019

  • fixed

    Hootsuite Dashboard

    fixed Instagram Issue Resolved

    Facebook confirmed that some Instagram accounts were blocked in error, including those from our users. They’ve since fixed the issue and have apologized for the confusion this may have caused. We appreciate your patience during this time as we worked closely with Instagram to get this matter resolved.

  • improved

    Hootsuite Dashboard

    improved New Analytics Overview Reports

    We’ve replaced the legacy Analytics overview  with new and improved Overview Reports.

  • new

    Hootsuite Academy

    new How to Use Hootsuite Professional in 16 Minutes

    How to Use Hootsuite Professional in 16 Minutes

    Description: New to Hootsuite Professional? Begin exploring Hootsuite Professional features in 16 minutes: Auto scheduling, editing photos, bulk composer, analytics and boost.

     

September 24, 2019

  • fixed

    Hootsuite Dashboard

    fixed Hootsuite Dashboard

    Resolved an issue where some message approval and rejection emails were not being sent.

September 19, 2019

  • new

    Hootsuite Academy

    new Introduction to the Hootsuite Platform training course


    This short video provides customers with an overview of the Hootsuite Platform Training course. Watch it now!


September 19, 2019

  • new

    Hootsuite Ads

    new Improved Google Ads features in Hootsuite Ads

    We’ve made the following improvements in Hootsuite Ads to help you manage your Google Ads:

    • Edit bid strategies: Edit the bid strategy of your campaigns and override campaign settings by selecting specific parameters at the ad group level.

    • Edit all supported campaign settings: You can now edit by network, language, location, and URL options.

    • Target audiences you’ve created: Select audiences you’ve created in Google Audience Manager.

    • Use location extensions: Advertise locally by promoting physical stores registered in Google My Business.

    • Create app extensions: You can now create app extensions for your ads

September 17, 2019

  • new

    Hootsuite Ads

    new Promote LinkedIn posts as Sponsored Content ads

    Now you can promote your best performing LinkedIn Page posts as Sponsored Content ads directly from the Publisher or Streams dashboard and precisely target new LinkedIn members based on their location, interests, or details related to their profession.

September 17, 2019

  • new

    Hootsuite Mobile App

    new Fixed issues in the Hootsuite mobile app:

    • Resolved an issue where Twitter Keyword search streams in the Hootsuite Mobile app were not showing the same results as the desktop version.

    • Resolved an issue where the Content Library did not display for all users in the Hootsuite mobile app.

    • Fixed an issue where the font was displaying as larger than expected in the Hootsuite Mobile app for iOS.

September 17, 2019

  • new

    Hootsuite Dashboard

    new Fixed an Issue

    We’ve fixed the following platform issues: 

    • Fixed an issue where some assigned Inbox messages could not be resolved.

    • Fixed an issue where the billing page would not correctly load for some users.

September 17, 2019

  • new

    Hootsuite Ads

    new Improved Facebook features in Hootsuite Ads

    We’ve improved the experience for imported campaigns by showing the targeting and bidding settings in the campaign dashboard. Plus, we’ve added almost all the calls to action supported natively by Facebook .

September 12, 2019

  • new

    Hootsuite Ads

    new Hootsuite Ads Education & Training Hub

    We’ve created a new landing page where you can find video training and  enablement materials for Hootsuite Ads. Check it out!

  • new

    Hootsuite Dashboard

    new Hootsuite Product Update September 2019

     Here’s another exciting round-up video of Hootsuite product updates and news!

September 10, 2019

  • new

    Hootsuite Dashboard

    new Fixed Issue

    • Fixed an issue where custom link preview images were dropping or delayed for some users when publishing to LinkedIn.

    • Fixed an issue where using the “Post and Reuse Networks” option was giving an error message for some users when publishing.

    • Fixed an issue where some Facebook pages with names containing 2 or more spaces did not appear as mention suggestions in Composer.

September 6, 2019

  • new

    Hootsuite Dashboard

    new Images in Twitter DM conversations in Inbox

     In Inbox, you’ll now see images (and image URLs) included in conversations as they come in, as well as images that were sent in the last 6 weeks. GIFs will appear as a playable video.

August 29, 2019

  • new

    Hootsuite Amplify

    new Amplify Link Scraper

    We have fixed bugs in image preview with Amplify articles. Now preview articles users must click on the link, we have removed the preview feature some articles had within Amplify to ensure reliability.

August 26, 2019

  • new

    Hootsuite Ads

    new Hootsuite Ads Update

    We have added these new features to Hootsuite Ads:

    Ad Set Budgets During Campaign Creation 

    • You can now control how much each ad set will spend by setting a specific budget for each ad set rather than being limited to only being able to set a limit for campaign as a whole.

    Optimize for Value

    • If the user's Facebook ad account is eligible for "optimize for value", the user can select to optimize for "Value" during the campaign creation. This will allow you to track the ‘purchase’ conversion in Facebook pixel. 

    Instagram Stories Placement List

    • You can now publish ads as Instagram Stories along with other placements.

August 16, 2019

  • new

    Hootsuite Dashboard

    new Emoji Support in Inbox

    Users can select and send emojis in Inbox through the emoji pickers 🤩🙌🎉.

August 14, 2019

  • improved

    Hootsuite Amplify

    improved Improved process for deleting topics in Amplify

     We’ve made it easier for Amplify Content Admins to delete topics in one set of actions (without having to manually unsubscribe users or delete content assigned to the topic). Now, you can just click the Delete Topic button in Topic Management and let us take care of the rest.

August 14, 2019

  • new

    Hootsuite Mobile App

    new Filter Inbox content on mobile

    When using Inbox on your mobile device, you can now filter by private vs. public messages, social network, and oldest vs. newest.