Hootsuite AI Powered Services - List of AI Service Providers
Last Modified: July 9, 2024
To help us provide the Enterprise Services or Self-Serve Services, as applicable (each, the “Services”), Hootsuite Inc. and its affiliates (collectively, “Hootsuite”) engages and uses AI Service Providers as defined in and in accordance with the Hootsuite AI Terms. The following table describes the AI Functionality currently available in the Services and whether such AI Functionality is provided by Hootsuite (“Hootsuite AI”) or an AI Service Provider. This table may be updated by Hootsuite from time to time in its sole discretion without notice to you.
Please note that if an AI Powered Service is in Beta, then the Beta terms will apply, rather than the Hootsuite AI Terms. Capitalized terms not defined herein have the meanings given to them in the AI Terms.
AI Powered Service | AI Service Provider or Hootsuite AI | Description |
Hashtag Recommendations | OpenAI, L.L.C. and AWS Rekognition | Recommend optimized hashtags on draft social posts in composer |
AI Event Captions | Azure OpenAI | Recommend optimized event captions in Planner |
Hootsuite Listening - Alerts | Hootsuite AI | Uses data clustering and summarization |
Hootsuite Listening - Analytics | Hootsuite AI | Data annotations (sentiment, categories, etc.) which are used for filtering and segmentation in addition to summaries |
AI Powered Services in Beta | ||
Owlywriter AI (in Composer, Inspiration, and Ads)(Beta) | Azure OpenAI OpenAI, L.L.C. | Content generation to create and optimize customer social posts |
LLM Chatbot (Beta) | OpenAI, LLC | Generate responses to customer inquiries made through social media |
Hootsuite Listening - Trending Topics (Beta) | Hootsuite AI | Identifies trending stories by clustering and generating titles and summaries for those clusters |
SEOify (Experiment) | OpenAI, LLC | Optimize content for social media SEO |
Post Consistency/Frequency (Experiment) | OpenAI, LLC | Suggested content generation via mobile push notification for publishing |
OwlyWriter Brand Kit (Experiment) | OpenAI, LLC | Generate a prompt to prepend to OwlyWriter prompts for better customized content generation |
Owly Insights On Mobile (Experiment) | OpenAI, LLC | Push notifications for weekly insights on mobile |