3 December 2018

  • Hootsuite Dashboard

    new LinkedIn public comments in Inbox

    Easily monitor what your audience is saying about your LinkedIn content, and quickly respond to public comments on your posts in Inbox through the Hootsuite dashboard and mobile app.

23 November 2018

  • Hootsuite App Directory

    new Streamchat Basic App released

    The Streamchat Basic app helps you easily monitor and respond to Facebook messages and comments.

16 November 2018

  • Hootsuite Dashboard

    improved Improved boosted post spend tracking

    You can now track your monthly spend on posts boosted through Hootsuite. To learn more about boosted post budgets, see this help article.

  • Hootsuite Dashboard

    new Easily target new audiences

    Using Facebook’s lookalike audience capabilities, the new recommended audience feature lets you easily reach new audiences with your boosted posts.

  • Hootsuite Dashboard

    improved Promote posts from within planner

    You can now boost posts from the Promote tab within planner.

13 November 2018

  • Hootsuite Dashboard

    new Schedule and natively publish LinkedIn video

    According to LinkedIn, video content sees five times more engagement than other types of LinkedIn content. Drive higher engagement by publishing video to your LinkedIn Page in our new compose experience.

  • Hootsuite Dashboard

    new Facebook and LinkedIn page @mentions in the new compose experience

    You can now tag Facebook and LinkedIn pages when composing messages for these networks in the new compose experience. To learn more about tagging Facebook and LinkedIn pages in your posts, see this help article.

13 November 2018

  • Hootsuite App Directory

    improved RSS Autopublisher App update

    You can now add a keyword filter to your RSS feeds, giving you more control over which new posts should be sent out. To learn more about this RSS Autopublisher app update, see this blog post.

  • Hootsuite App Directory

    improved Hootsuite Syndicator App update

    You can now share saved searches with your team members and add notes to RSS items that are visible to your team if the stream is shared. To learn more about these Hootsuite Syndicator app updates, see this blog post.

  • Hootsuite Dashboard

    improved Analytics reports are now loading 10x faster!

    You told us that viewing and exporting analytics reports was sometimes slow. We’ve worked to improve your experience—and reports and overviews are now loading up to 10x faster.

6 November 2018

  • Hootsuite Impact

    new Create custom calculated metrics

    Impact customers that need to report on a custom engagement rate specific to their business KPIs can now create custom calculated metrics. To have a custom calculated metric enabled, contact your customer success representative.

1 November 2018

  • Hootsuite Dashboard

    fixed Inbox display issue resolved where replies could potentially appear to be duplicated

30 October 2018

  • Hootsuite Dashboard

    improved Improved campaign planning

    Enterprise customers can now filter scheduled posts by campaign, and create and manage campaigns from the Planner tab.

  • Hootsuite Dashboard

    improved Edit scheduled posts in the new compose experience

    When you edit a scheduled message, it now opens in the new compose experience by default.

27 October 2018

  • Hootsuite Mobile App

    improved Improved message scheduling and editing experience on mobile

    An improved message planning experience on mobile lets you view, edit, and delete messages. You can also tap on a time to schedule a new message. The new features are available in the latest version of Hootsuite for iOS and Android.

24 October 2018

  • Hootsuite App Directory

    new Asana App released

    Asana helps you organize your team’s plans, projects, and processes. With Asana for Hootsuite, you can select a social media post, add tags, followers, and a comment, and assign it directly to a Asana workspace.

23 October 2018

  • Hootsuite Dashboard

    new Create accessible content on Twitter

    Make your tweets accessible to your entire audience by adding descriptive text (alt text) for Twitter images when publishing in the new compose experience. This ensures that audiences using screen readers—as well as anyone with a slower internet connection—can understand your posts even if they can’t see the image. To learn more about adding alt text to Twitter images, see this help article.

22 October 2018

  • Hootsuite Dashboard

    fixed Resolved 500 Error when connecting social networks

    We fixed an issue that caused some users to see a “500 Error” message when connecting a social network.

5 October 2018

  • Hootsuite Mobile App

    fixed iOS 12 compatibility issues resolved

    iOS 12 compatibility issues have been resolved in the latest version of the Hootsuite app (version 3.21.0).

  • Hootsuite Mobile App

    improved Filter your mobile inbox by social networks

    You can now filter by social networks within your inbox on iOS and Android devices.

1 October 2018

  • Hootsuite Dashboard

    new Access content from your content library in our new compose experience

    With this update you can now save templates to your content library, and access templates and images when crafting posts from our new compose experience. To learn more about managing templates and images in your content library, see this help article.

27 September 2018

  • Hootsuite Dashboard

    new Filter analytics post tables by campaign

    You can now filter post tables in analytic reports by campaign so that you can review results only for those posts associated with your campaign.

  • Hootsuite Dashboard

    improved Add or remove social networks from your scheduled posts

    You can now add or remove social networks when editing your scheduled posts in our new compose experience.

26 September 2018

  • Hootsuite Dashboard

    new Save drafts from our new compose experience, and collaborate on draft messages with your team

    You can now save draft messages from our new compose experience, then access and edit them as needed later from the planner. Also, when you select a social network for your draft message, you’ll be able to collaborate on that draft message with any team members who also have access to that network.

18 September 2018

  • Hootsuite Ads

    new We’ve integrated Google Ads into our ads platform

    We’ve integrated Google Ads into Hootsuite Ads—so you can now manage your search ads together with social.

    With this new integration, you can:

    • Manage search ads and social ads in one place

    • Quickly allocate your budget to the best performing ads

    • Simplify campaign creation and analysis across Facebook, Instagram, and Google

17 September 2018

  • Hootsuite Academy

    new Master the Hootsuite Platform with new content from Hootsuite Academy

    Watch this video for an Introduction to Hootsuite Analytics, or click here to take the full course.

13 September 2018

  • Hootsuite Dashboard

    fixed Incorrect pinning of Pinterest and YouTube in social network filter

    An issue where Pinterest and YouTube accounts were incorrectly displaying as pinned in the old Compose Message box has been resolved.

12 September 2018

  • Hootsuite Amplify

    improved Amplify public API updates

    Apps can now read and create topics within Amplify, as well as add topics to posts when sending them through.

  • Hootsuite Dashboard

    new Overview Stats for Boost

    Customers can now view both an aggregated campaign summary and a per post summary in the overview area, so the overall campaign value can be seen, as well as the total ad spend per campaign.


  • Hootsuite Dashboard

    new Video Views and Reach Objective for Boost

    While creating a new single or auto-boost campaign, customers may now select from Video Views or Reach to be optimized as their campaign objective.


  • Hootsuite Dashboard

    new Multiple Autoboost triggers for Boost

    While creating a new Autoboost campaign, users may now select from multiple triggers.

  • Hootsuite Dashboard

    new Filter by multiple social channels in Inbox

    Social channels are now grouped by network, making it easier for customers to find and select multiple channels to filter their Inbox by.


10 September 2018

  • Hootsuite Dashboard

    fixed Issues with authorizing Instagram and Facebook pages have been resolved

6 September 2018

  • Hootsuite Dashboard

    improved Link preview reliability improvements

    Several improvements were rolled out to ensure more consistency around link scraping results and informing users whenever the link scraping preview feature does not meet their expectations.

30 August 2018

  • Hootsuite Dashboard

    new Compare time frames in reports

    Analytics customers can now select two different time frames when editing report dates to compare performance across time periods. This lets customers measure campaign impact, identify trends, and visualize changes in performance year-over-year, month-over-month, or across a custom time frame.

    To visualize data across two time frames, tiles must be configured to one of the following formats:

    • Line chart

    • Column chart

    • Number

    • List


28 August 2018

  • Hootsuite Mobile App

    new Access Inbox on mobile

    Inbox is now available in the Hootsuite mobile app! Monitor all Facebook and Twitter private conversations in one view, and easily read and reply to your community—on the go.

    Inbox is available on iOS version 2.30.0 and Android version 2.30.0.

27 August 2018

  • Hootsuite Dashboard

    improved Easily identify Instagram business profiles when composing messages

    When selecting a network to publish to, you can now identify which Instagram accounts are business profiles, and if they have been enabled for direct publishing.

    A “Business” label appears next to the handle of Instagram business profiles, and an airplane icon appears if a profile has been enabled for direct publishing.

24 August 2018

  • Hootsuite Dashboard

    new Add location to your Facebook Page and Instagram Business posts

    Customers are now able to add locations to their Facebook Page and Instagram Business posts in our new compose experience.


24 August 2018

  • Hootsuite Ads

    new Add Google Sheets as a source or target in Data Sync

    Hootsuite Ads customers can now import data from a Google Sheet (CSV format) into Hootsuite Ads or export data from Hootsuite Ads into a Google Sheet. This lets customers sync contacts with third-party systems, such as CRMs.

23 August 2018

  • Hootsuite App Directory

    new New app release: Stackla assets

    With the new Stackla assets app, joint Hootsuite and Stackla customers can access assets they have saved in their Stackla account and add them to posts while publishing messages in Hootsuite.

  • Hootsuite App Directory

    new New app release: Streamchat

    With the new Streamchat app, customers can add chatbots for Facebook Messenger and Line to their Hootsuite dashboard. Customers can also combine automated and human responses to answer user questions, respond to comments, and much more.


15 August 2018

  • Hootsuite Dashboard

    new Filter Inbox by individual social channel

    Customers can now filter their Inbox by individual social channel to focus on one profile at a time and surface the most important messages.

13 August 2018

  • Hootsuite Dashboard

    new Post Performance table export

    Customers can now export their Post Performance table within Analytics in a CSV or Excel file. All configuration settings such as custom columns, filters and sorting criteria are preserved during the export.

  • Hootsuite Dashboard

    fixed Users were temporarily receiving an error when updating a Content Library template

  • Hootsuite Dashboard

    fixed Facebook page Admins were temporarily receiving an intermittent error when attempting to reconnect Facebook Pages

9 August 2018

  • Hootsuite Dashboard

    new Inbox Beta now available for Professional, Team, Business and Enterprise plans

    With the addition of Inbox to the Hootsuite Dashboard, customers can now easily monitor all Facebook and Twitter private conversations in one view, and easily read and reply to their community. Inbox displays messages in threaded conversations and allows for easy collaboration between teams with assignments, filtering, and message tagging.

  • Hootsuite Dashboard

    improved New Metrics Library Drawer

    The experience of searching and adding metrics from the Metrics Library Drawer within Analytics has now been enhanced for better discoverability of metrics, which are now sorted in alphabetical order.


8 August 2018

  • Hootsuite Dashboard

    improved Facebook Page mentions and Branded Content

    With this fix, customers are again able to search for and @mention Facebook Pages through the classic compose box within the dashboard.

1 August 2018

  • Amplify

    new New Facebook profile sharing workflow for Amplify

    To align with Facebook’s new requirements, Amplify now has a new sharing flow that is based on Facebook’s native ‘Share Card’. 


1 August 2018

  • Hootsuite App Directory

    new New app release: KAWO

    The KAWO app for Hootsuite allows joint KAWO and Hootsuite customers to easily track content on WeChat and Weibo. Customers can review posts scheduled by their team and monitor the latest content stats within the Hootsuite dashboard.


27 July 2018

  • Hootsuite Mobile App

    improved Hootsuite Mobile App V3.19.0 release for both iOS and Android

    This new version includes several fixes, such as scheduled posts not appearing in Publisher, empty search results for Twitter streams (Android), @mentions not showing links in Twitter detail view (iOS).

    This version also includes the great addition of the new Planner, allowing customers to easily view all scheduled content and navigate between days.


25 July 2018

  • Hootsuite Dashboard

    new Hootsuite’s Planner General Release

    The new Planner within the Hootsuite Dashboard is now out of beta and available to all customers. It provides a better scheduling experience, allowing users to more easily view, manage and edit their scheduled content.

  • Hootsuite Dashboard

    new Integration of Brandwatch metrics in Analytics

    Enterprise customers with Brandwatch accounts can now monitor and respond to trends and gain valuable competitive insights from 90M+ non-owned channels all from within the Hootsuite dashboard. 

  • Hootsuite Dashboard

    fixed Posts to all networks were failing with the message “Internal Error”

23 July 2018

  • Hootsuite Dashboard

    new Automated Team and Organization Setup

    Teams and Organizations are now automatically created for new Team Plan customers upon setting up their Hootsuite account.

  • Hootsuite Dashboard

    new Facebook Messenger Handover Protocol for Inbox

    This new addition to Inbox within the Hootsuite dashboard enables two or more Facebook apps to collaborate within a single conversation in Messenger by passing control of the conversation between them. With the protocol, Hootsuite customers can use a chatbot for handling automated responses and Inbox for customer support with live agents.

17 July 2018

  • Hootsuite Dashboard

    new The Hootsuite dashboard is now available in Korean

16 July 2018

  • Hootsuite Dashboard

    new New Composer Onboarding

    New users will now be taken through a quick 5 step walkthrough of adding/selecting a social network, composing and previewing a post, adding media, scheduling and sending.

  • Hootsuite Dashboard

    new My Posts Stream for Instagram Business Profiles

    The new My Posts Stream for Business Profiles enables customers to see the engagement on their content, engage with their community on their content and moderate comments.

13 July 2018

  • Hootsuite Dashboard

    fixed Incorrect error message upon creation of Instagram post

    Incorrect error messaging was appearing when an Instagram post was created <5 minutes prior to the post’s scheduled time. Accurate error messaging has now been added.

  • Hootsuite Dashboard

    fixed Addition of Instagram profile to Hootsuite dashboard prompting a 500 Internal Error

    When adding a new Instagram profile, users were experiencing a 500 Internal Error. This issue has now been resolved.

11 July 2018

  • Hootsuite Dashboard

    improved Ability to reshare Instagram posts from Hashtag and Location search streams

10 July 2018

  • Hootsuite Dashboard

    fixed Ability to edit scheduled posts for Instagram Direct Publishing

9 July 2018

  • Hootsuite Dashboard

    fixed Dashboard not loading after plan downgrade

    Users with organizations who queued a downgrade were previously unable to access the dashboard after the downgrade. This issue has now been fixed. 

6 July 2018

  • Hootsuite Dashboard

    improved Social Network Authorization Workflow Improvements

    The process of adding social networks to Hootsuite has been improved and now allows customers to view the full names of their pages when importing them, as well as search for specific pages to import.

4 July 2018

  • Hootsuite Dashboard

    improved New navigation in Analytics

    Previous analytics tabs (Overview, Boards, Post Performance) have now been replaced by a left-hand navigation menu that will include Specialized Reports, Boards and Apps.

    This improvement means a smoother and more unified analytics experience for customers, bringing together all reporting in one place.

  • Hootsuite Dashboard

    new Boost a single post

    This new addition to Boost within the Hootsuite dashboard allows customers to pick specific posts they want to invest in, easily promote them, and review their performance.

  • Hootsuite Dashboard

    fixed Amplify stream failing to load in Hootsuite

    The Amplify app stream was not loading in the Hootsuite dashboard. This issue has now been fixed. 

  • AdEspresso by Hootsuite

    new Manage Google Adwords campaigns

    This new addition to AdEspresso allows customers to easily create Google Adwords campaigns and measure their performance with analytics. 


3 July 2018

  • Hootsuite Impact

    improved Addition of YouTube and Instagram data export to BI or Data Warehousing

    Impact Data Export/BI allows customers to have their data automatically exported from Hootsuite Impact to an internet accessible file store or database (server or business intelligence tool).

    With this improvement, customers can now analyze social data from YouTube and Instagram in their business intelligence tool, alongside other key business data.

  • Hootsuite Impact

    new Track performance of paid Facebook posts

    Hootsuite Impact customers can now track web analytics conversions of Facebook paid posts. This enables end to end measurement of all paid posts from when they appear on Facebook to when they hit a conversion goal on the destination website.

  • Hootsuite Impact

    new Filter out dark posts on Facebook

    This new filtering capability allows Hootsuite Impact customers to filter out all posts that are hidden and have ad spend behind them, with the option to view only dark posts, or to exclude them altogether.