• Image for Minimize Social Media Security Risk
    Guide

    Minimize Social Media Security Risk

    A 3-Step Action Plan for Government
    6 Feb 2019
  • Image for How Hong Kong Airlines Increased Brand Sentiment by 212%
    Case Study

    How Hong Kong Airlines Increased Brand Sentiment by 212%

    The airline uses a “social-first” customer care strategy to defuse potential crises and win customer loyalty
    4 Feb 2019
  • Image for The global state of digital in 2019
    Guide

    The global state of digital in 2019

    Guide your digital strategy with essential insights and data from our Digital in 2019 Report. Plus, get access to individual ...
    30 Jan 2019
  • Image for Discover the state of digital in Mexico
    Guide

    Discover the state of digital in Mexico

    Set your 2019 social strategy off right by downloading our digital report for Mexico—plus unlock our global report to find out ...
    30 Jan 2019
  • Image for Discover the state of digital in France
    Guide

    Discover the state of digital in France

    Set your 2019 social strategy off right by downloading our digital report for France—plus unlock our global report to find out ...
    30 Jan 2019
  • Image for Discover the state of digital in Italy
    Guide

    Discover the state of digital in Italy

    Set your 2019 social strategy off right by downloading our digital report for Italy—plus unlock our global report to find out the ...
    30 Jan 2019
  • Image for Discover the state of digital in Germany
    Guide

    Discover the state of digital in Germany

    Set your 2019 social strategy off right by downloading our digital report for Germany—plus unlock our global report to find out ...
    30 Jan 2019
  • Image for Discover the state of digital in Spain
    Guide

    Discover the state of digital in Spain

    Set your 2019 social strategy off right by downloading our digital report for Spain—plus unlock our global report to find out the ...
    30 Jan 2019
  • Image for How One Social Media Campaign Increased TransLink’s Brand Sentiment
    Case Study

    How One Social Media Campaign Increased TransLink’s Brand Sentiment

    The transit authority uses social listening to gain customer insights, engage with transit users, and even improve rider behavior
    25 Jan 2019
  • Image for Social Trends Toolkit
    Toolkit

    Social Trends Toolkit

    Understand the upcoming social media trends, and learn how to make them a part of your social media strategy.
    14 Jan 2019
  • Image for Social Media Trends Report 2019
    Guide

    Social Media Trends Report 2019

    Using data from over 3,000 customer surveys, interviews with industry analysts, and exhaustive market research, this report will ...
    11 Jan 2019
  • Image for Social Gets Bigger, Stronger, Faster
    Guide

    Social Gets Bigger, Stronger, Faster

    This report from independent research firm Forrester makes the case for marketers to embrace continuous improvement in social ...
    10 Jan 2019