The Future of Customer Engagement: Digital Summit
Wednesday, January 22, 2020 at 11am PST / 2pm EST
In the Age of the Individual, social is heightening consumer demands around technology—and changing the rules of engagement.
Yet amid this change, successful brands are finding solid ground on which to build lasting marketing and business strategies by embedding the customer mindset and employee voices throughout their organizations.
Join us for a new multi-track digital summit where we bring together inspiring brands and the industry’s brightest experts to explore the three pillars of customer engagement: Confidence, Connections and Convenience.
We’re kicking off with former Hootsuite CMO Penny Wilson’s keynote The Future of Customer Engagement. Then, we invite you to journey through three learning tracks that bring together recent webinars from 2019—and share a look at the future of social in 2020. Plus, you’ll get the inside scoop from marketers who presented at our social breakfast events in Toronto, Melbourne, and London.
Attend to discover what 3,100 surveyed marketers said about where social is headed in 2020 and get exclusive insights in our fourth annual social media trends report.