11 Ottobre 2019

  • new

    Hootsuite Impact

    new Twitter engagement metrics are now available in Hootsuite Impact!

    We’re excited to bring back Twitter engagement metrics such as impressions, video views, retweets, and replies. You can now start building more meaningful reports with post-level and account-level data.

7 Ottobre 2019

  • fixed

    Hootsuite Amplify

    fixed Fixed Instagram sharing issue

    Fixed an issue where some users were unable to share Amplify posts to Instagram on iOS 13

  • fixed

    AdEspresso by Hootsuite

    fixed Fixed video upload issue

    Fixed an issue where users received an error message when uploading videos.

  • new

    Hootsuite Dashboard

    new October Hootsuite Product Update Video

    A video summary of all the changes in the dashboard:

  • improved

    Hootsuite Mobile App

    improved Mobile Scheduling Improvements

    The social network picker within compose has been improved to make it easier to select and connect networks. Error messages have been improved to include actionable feedback to how you can fix the post.

4 Ottobre 2019

  • new

    Hootsuite Academy

    new Updated Social Marketing Course

    Hootsuite Academy’s flagship Social Marketing course has been updated and streamlined for 2019.  We’ve added 20 new videos, on topics including social ads, instagram stories, social video, IGTV, Google My Business, and Facebook Live.  We’ve also optimized UX, reducing the time it takes to complete the course.

    https://education.hootsuite.com/courses/social-marketing-education

3 Ottobre 2019

  • fixed

    Hootsuite Dashboard

    fixed Compose .GIF Twitter Issue Fix

    Fixed an issue where users were unable to publish .GIFs larger than 3MB to Twitter

  • new

    Hootsuite Dashboard

    new Fixed Historical Data Issue

    Fixed an issue where some users were missing Facebook Reach data in May, June, and July.

1 Ottobre 2019

  • fixed

    AdEspresso by Hootsuite

    fixed Fixed Mobile Ad text preview Issue

    Fixed an issue where Ad text was missing in the mobile feed preview.

25 Settembre 2019

  • fixed

    Hootsuite Dashboard

    fixed Instagram Issue Resolved

    Facebook confirmed that some Instagram accounts were blocked in error, including those from our users. They’ve since fixed the issue and have apologized for the confusion this may have caused. We appreciate your patience during this time as we worked closely with Instagram to get this matter resolved.

  • improved

    Hootsuite Dashboard

    improved New Analytics Overview Reports

    We’ve replaced the legacy Analytics overview  with new and improved Overview Reports.

  • new

    Hootsuite Academy

    new How to Use Hootsuite Professional in 16 Minutes

    How to Use Hootsuite Professional in 16 Minutes

    Description: New to Hootsuite Professional? Begin exploring Hootsuite Professional features in 16 minutes: Auto scheduling, editing photos, bulk composer, analytics and boost.

     

24 Settembre 2019

  • fixed

    Hootsuite Dashboard

    fixed Hootsuite Dashboard

    Resolved an issue where some message approval and rejection emails were not being sent.

19 Settembre 2019

  • new

    Hootsuite Ads

    new Improved Google Ads features in Hootsuite Ads

    We’ve made the following improvements in Hootsuite Ads to help you manage your Google Ads:

    • Edit bid strategies: Edit the bid strategy of your campaigns and override campaign settings by selecting specific parameters at the ad group level.

    • Edit all supported campaign settings: You can now edit by network, language, location, and URL options.

    • Target audiences you’ve created: Select audiences you’ve created in Google Audience Manager.

    • Use location extensions: Advertise locally by promoting physical stores registered in Google My Business.

    • Create app extensions: You can now create app extensions for your ads

17 Settembre 2019

  • new

    Hootsuite Ads

    new Promote LinkedIn posts as Sponsored Content ads

    Now you can promote your best performing LinkedIn Page posts as Sponsored Content ads directly from the Publisher or Streams dashboard and precisely target new LinkedIn members based on their location, interests, or details related to their profession.

17 Settembre 2019

  • new

    Hootsuite Mobile App

    new Fixed issues in the Hootsuite mobile app:

    • Resolved an issue where Twitter Keyword search streams in the Hootsuite Mobile app were not showing the same results as the desktop version.

    • Resolved an issue where the Content Library did not display for all users in the Hootsuite mobile app.

    • Fixed an issue where the font was displaying as larger than expected in the Hootsuite Mobile app for iOS.

17 Settembre 2019

  • new

    Hootsuite Dashboard

    new Fixed an Issue

    We’ve fixed the following platform issues: 

    • Fixed an issue where some assigned Inbox messages could not be resolved.

    • Fixed an issue where the billing page would not correctly load for some users.

17 Settembre 2019

  • new

    Hootsuite Ads

    new Improved Facebook features in Hootsuite Ads

    We’ve improved the experience for imported campaigns by showing the targeting and bidding settings in the campaign dashboard. Plus, we’ve added almost all the calls to action supported natively by Facebook .

12 Settembre 2019

  • new

    Hootsuite Ads

    new Hootsuite Ads Education & Training Hub

    We’ve created a new landing page where you can find video training and  enablement materials for Hootsuite Ads. Check it out!

  • new

    Hootsuite Dashboard

    new Hootsuite Product Update September 2019

     Here’s another exciting round-up video of Hootsuite product updates and news!

10 Settembre 2019

  • new

    Hootsuite Dashboard

    new Fixed Issue

    • Fixed an issue where custom link preview images were dropping or delayed for some users when publishing to LinkedIn.

    • Fixed an issue where using the “Post and Reuse Networks” option was giving an error message for some users when publishing.

    • Fixed an issue where some Facebook pages with names containing 2 or more spaces did not appear as mention suggestions in Composer.

6 Settembre 2019

  • new

    Hootsuite Dashboard

    new Images in Twitter DM conversations in Inbox

     In Inbox, you’ll now see images (and image URLs) included in conversations as they come in, as well as images that were sent in the last 6 weeks. GIFs will appear as a playable video.

29 Agosto 2019

  • new

    Hootsuite Amplify

    new Amplify Link Scraper

    We have fixed bugs in image preview with Amplify articles. Now preview articles users must click on the link, we have removed the preview feature some articles had within Amplify to ensure reliability.

26 Agosto 2019

  • new

    Hootsuite Ads

    new Hootsuite Ads Update

    We have added these new features to Hootsuite Ads:

    Ad Set Budgets During Campaign Creation 

    • You can now control how much each ad set will spend by setting a specific budget for each ad set rather than being limited to only being able to set a limit for campaign as a whole.

    Optimize for Value

    • If the user's Facebook ad account is eligible for "optimize for value", the user can select to optimize for "Value" during the campaign creation. This will allow you to track the ‘purchase’ conversion in Facebook pixel. 

    Instagram Stories Placement List

    • You can now publish ads as Instagram Stories along with other placements.

16 Agosto 2019

  • new

    Hootsuite Dashboard

    new Emoji Support in Inbox

    Users can select and send emojis in Inbox through the emoji pickers 🤩🙌🎉.

14 Agosto 2019

  • improved

    Hootsuite Amplify

    improved Improved process for deleting topics in Amplify

     We’ve made it easier for Amplify Content Admins to delete topics in one set of actions (without having to manually unsubscribe users or delete content assigned to the topic). Now, you can just click the Delete Topic button in Topic Management and let us take care of the rest.

14 Agosto 2019

  • new

    Hootsuite Mobile App

    new Filter Inbox content on mobile

    When using Inbox on your mobile device, you can now filter by private vs. public messages, social network, and oldest vs. newest.

13 Agosto 2019

  • new

    Hootsuite Impact

    new Improve your LinkedIn campaign targeting with Audience Discovery for LinkedIn

    If you are a Hootsuite Impact user, you can now now improve the targeting and performance of your organic and paid LinkedIn campaigns by identifying new and relevant audiences with Audience Discovery for LinkedIn. 

    You can set an audience filter from within Hootsuite Analytics to get content recommendations based on the preferences of your target audience, and to review and compare content from your competitors.

13 Agosto 2019

  • fixed

    Hootsuite Dashboard

    fixed Hootsuite Dashboard Fix

    Fixed an issue where the Facebook Page Unpublished stream showed an incorrect API error message.

  • fixed

    Hootsuite Dashboard

    fixed Hootsuite Inbox Fix

    Fixed an issue where some LinkedIn page comments were not appearing in Inbox.

12 Agosto 2019

  • fixed

    Hootsuite Dashboard

    fixed Hootsuite Composer

    Fixed an issue where some users were not able to receive password reset and verification emails.

6 Agosto 2019

  • new

    Hootsuite Dashboard

    new Facebook Public Message in Inbox

     You can now monitor, triage, and respond to comments, replies, and visitor posts to Facebook Pages in Inbox

  • fixed

    Hootsuite Dashboard

    fixed Hootsuite Composer

    Fixed an issue where geotargeted locations were dropping from Content Library templates.

2 Agosto 2019

  • fixed

    Hootsuite Dashboard

    fixed Hootsuite Composer

    Fixed an issue where editing an Instagram image to a 4:5 aspect ratio in New Compose was displaying an incorrect resolution error message.

  • fixed

    Hootsuite Dashboard

    fixed Hootsuite Inbox

    Fixed an issue where some users were displaying without their actual name (showing as “Facebook User”) in Inbox

1 Agosto 2019

  • new

    Hootsuite Academy

    new Hootsuite Ads training videos

    We’ve curated a list of 15 how-to videos on how to use Hootsuite Ads—our simple, automated, and collaborative platform to manage your social and search ad campaigns.

30 Luglio 2019

  • new

    Hootsuite Dashboard

    new Hootsuite Analytics Chrome Bug Fix

    Resolved an issue where Analytics would not load in Chrome without unless you cleared browser cookies.

26 Luglio 2019

  • new

    Hootsuite Ads

    new Google Ads updates

    We’ve added a number of new features for Google Ads: 

    1. Conversion tracking: See all conversion actions you have configured in the Google Ad account dashboard within the platform. 

    2. Bid adjustment: Refine bidding for a device or a location (select Targeted Location) of a running campaign.

    3. Dynamic Search Ads: Enable Dynamic Search Ads when creating a campaign and then create this semi-automated ad type. Google will automatically generate permutations in the Ad Group adapted for your best performing landing pages.

    4. URL options: Manage your tracking template at Account, Campaign, Ad Group, and Keyword level.

    5. Distance targeting: While creating a campaign, you can now narrow targeting by defining an area within a radius around a specific address.

24 Luglio 2019

  • new

    Hootsuite Impact

    new Improved data flow between Hootsuite Impact and Adobe Analytics

    If you use Hootsuite Impact, Impact will now bring in web attribution data from Adobe Analytics for the paid platforms that Impact supports. Plus,  you can now export Impact data back into Adobe Analytics automatically.

22 Luglio 2019

  • new

    Hootsuite Dashboard

    new IG Account Error Message

    Confirmed the resolution of an issue where, in some circumstances, adding an Instagram account gave an incorrect “Suspicious Login Attempt” error message.

15 Luglio 2019

  • fixed

    Hootsuite Mobile App

    fixed Mobile Sharing

    Fixed an issue where pinned social networks were not automatically selected when sharing from another app to Hootsuite mobile via iOS

  • fixed

    Hootsuite Dashboard

    fixed Content Library in Microsoft Edge Browser

    Fixed an issue where the Content Library Edit Asset pop-up was not responsive in the Microsoft Edge browser.

13 Luglio 2019

  • fixed

    Hootsuite Dashboard

    fixed Linkedin Targeting

    Fixed an issue where editing a LinkedIn post with targeting applied would add an incorrect target location to the post

11 Luglio 2019

  • new

    Hootsuite Amplify

    new Filter Amplify admin stream by topic

    Amplify admins can now filter the Draft, Scheduled, and Posted Streams by one (or more) topics.

10 Luglio 2019

  • improved

    Hootsuite Academy

    improved New Instagram and LinkedIn Videos in Social Marketing Course

    We’ve revamped our flagship Social Marketing course for 2019, with new videos on Instagram Stories, IGTV, LinkedIn, and more. See this YouTube playlist for a sneak peak of what’s covered in the full course.

8 Luglio 2019

  • fixed

    Hootsuite Dashboard

    fixed Link Previews Fixed

    We fixed an issue that was causing link previews not to populate when editing a scheduled message.

3 Luglio 2019

  • new

    Hootsuite Dashboard

    new Improved filtering in Inbox

    We’ve improved the filtering capability within Inbox to make it easier to narrow down the messages you’re seeing to specific types—either private or public—or social networks to help you review, triage, and respond to messages more quickly

  • fixed

    Hootsuite Dashboard

    fixed Issue fix

    Fixed an issue where LinkedIn Company Updates posts were not showing in chronological order.

2 Luglio 2019

  • new

    Hootsuite Ads

    new Facebook Campaign Budget Optimization now available in Hootsuite Ads and AdEspresso

    Facebook campaign budget optimization is a way of optimizing the distribution of a campaign budget across your Facebook campaign’s ad sets. As part of this update, you can also set optional minimum and maximum spending limits to control your individual ad spend set.

  • new

    Hootsuite Impact

    new Hootsuite Impact data now available in Hootsuite Analytics reports

    Exciting news for Hootsuite Impact customers: You can now use Hootsuite Analytics to build and schedule reports, export reports in PDF, and compare time frames with Impact data! View all Impact-supported social networks and web analytics data within Hootsuite Analytics.

  • fixed

    Hootsuite Dashboard

    fixed Issue fix

    Fixed an issue where the Quick Search icon was missing from the dashboard.

26 Giugno 2019

  • new

    Hootsuite Dashboard

    new Hootsuite Inbox update: Email notifications for Assignments

    When handling escalations and high priority issues, sometimes you need a quick response from a team member who may not be active in Hootsuite. Now you can notify team members via email when they’re assigned a message, helping reduce response times and keep your customers happy.

24 Giugno 2019

  • improved

    Hootsuite Dashboard

    improved Refreshed metrics library in Hootsuite Analytics

    We’ve made improvements to the Hootsuite Analytics metrics library:

    • To make the metrics list easier to browse, all aggregated versions of a metric are now condensed into one entry.

    • Your metrics library drawer now stays open until you’ve finished adding all of your metrics.

    • The improved search function now covers the names of all metrics, their breakdowns, and descriptions.

    These improvements are available to all clients that have the ability to customize reports and add metrics.

21 Giugno 2019

  • improved

    Hootsuite Ads

    improved Workflow improvements in Hootsuite Ads

    • We now support video lengths of up to 2 minutes for Instagram ads.

    • Video captions are back! Just upload your SRT file. 

    • If Facebook rejects an ad (our condolences!), you can now see the reason directly within Hootsuite Ads.

20 Giugno 2019

  • new

    Hootsuite Dashboard

    new Add gauges to custom Analytics reports

    Add visual interest and clarity to your customAnalytics reports with gauge visuals for key metrics. Gauges work with every aggregated metric (like followers and engagement rates) and are useful for comparing metrics across different timeframes.

    The new gauge visual is now available for custom reports and will be available for templates in an upcoming release.

19 Giugno 2019

  • fixed

    Hootsuite Mobile App

    fixed Fixes for mobile

    Fixed an issue where selecting the “Edit and Retweet” option in the Hootsuite mobile app caused any links in the original tweet to break.

  • new

    Hootsuite Dashboard

    new Archive campaigns

    If your Campaigns list is cluttered with older, completed campaigns, you’ll be happy to learn we’ve added the option to archive them. Archived campaigns don’t appear as selectable options in Composer, or as filters in Planner, and they’re pushed to the bottom of the list in the Manage Campaigns view. And if you ever decide to bring an archived campaign back to life, you can un-archive it.

18 Giugno 2019

  • fixed

    Hootsuite Dashboard

    fixed Issue fixes on the Hootsuite platform

    1. Fixed an issue where an incorrect “Success!” message appeared when attempting to connect a social network with the wrong login credentials.
    2. Fixed an issue where users with Advanced social network permissions were not seeing all of their social networks in Composer.
    3. Fixed an issue where images appeared blurry or low resolution in the Composer image preview.

17 Giugno 2019

  • fixed

    Hootsuite Dashboard

    fixed Fix for Instagram

    Fixed an issue where an “incorrect aspect ratio” error was displayed for valid Instagram images.

12 Giugno 2019

  • improved

    Hootsuite Ads

    improved Hootsuite Ads How-To Video Playlist

    Update your Hootsuite Ads knowledge with our curated playlist of 12 short videos, covering almost every aspect of using Hootsuite Ads. We’ll be adding more videos in the future. 

  • improved

    Hootsuite Academy

    improved How-To Video: How to Use Hootsuite Streams for Social Listening

    We’ve updated our video on how to add Tabs/Streams and use them to find relevant conversations on social. Watch it today!

5 Giugno 2019

  • fixed

    Hootsuite Dashboard

    fixed Bug fixes for Facebook connections

    We have fixed an issue that prevented Facebook private messages from being tagged due to a user's Facebook privacy settings. Please contact us if you are still experiencing issues. 

  • new

    Hootsuite Dashboard

    new Hootsuite Product Update May 2019

    We’ve made changes to help you save time and create and publish high-quality posts more efficiently than ever. You can quickly create multiple posts, manage boosted posts while creating and scheduling content, and manage your Google My Business listing alongside your social activity. Watch the video for a quick overview.

  • new

    Hootsuite Academy

    new New Video: How to Use Hootsuite in 13 Minutes

    If you’re a new Hootsuite user or in need of a refresher, our updated Hootsuite dashboard video will help you get up and running in 13 minutes! Watch the video here. 


3 Giugno 2019

  • fixed

    Hootsuite Ads

    fixed Bug fixes for Hootsuite Ads and AdEspresso

    An issue that

  • new

    Hootsuite Mobile App

    new Edit posts in the Hootsuite mobile app!

    The latest iOS and Android Hootsuite apps now let you create and edit posts on the go from your mobile device. Get the mobile app and try it today!

31 maggio 2019

  • improved

    Hootsuite Academy

    improved Updated for 2019: Our flagship Social Marketing training and certification!

    Keep your social marketing skills on the cutting edge with our updated course and certification. Course updates include new videos on Instagram TV, Instagram Analytics, Instagram Stories, LinkedIn best practices, and social media contests. 

23 maggio 2019

  • new

    Hootsuite App Directory

    new Manage your Google My Business listing alongside your social activity

    If you have a verified business listing on Google, you can use the new Google My Business app to monitor and respond to customer reviews and questions, and to publish your events, products, and services to Google Search and Maps—right from the Hootsuite dashboard. Check it out in the Hootsuite App Directory!

  • new

    Hootsuite App Directory

    new New video: How to use the new app directory

    Hootsuite connects with hundreds of different apps and partners to further extend the functionality of your dashboard and integrate with the tools you use every day.  In this video, you'll learn how to add an app to your dashboard from the Hootsuite app directory. 


  • new

    Hootsuite App Directory

    new New video: How to use Google My Business with Hootsuite

    Discover how to get the most out of the new integration between Google My Business and Hootsuite.


  • new

    Hootsuite Dashboard

    new New video: How to manage Hootsuite content campaigns

    When running numerous campaigns at once, it can be challenging to keep track of all the different pieces of content being used in each. Hootsuite’s Campaign tool helps Hootsuite Admins create, manage, and monitor campaigns in one place. Watch this video to learn more.  


  • new

    Hootsuite Dashboard

    new Tag public content in Inbox

    While working in Inbox, you can now tag public Facebook and LinkedIn posts, comments, and replies. This enables you to generate more detailed reports for public content in Inbox and enhance your social customer care process.