Hootsuite Connection

Reimagine the future of customer engagement.

When: June 9-10 | Where: Anywhere you have Wi-Fi

  • Join us to reimagine the future of customer engagement with the world’s leading digital innovators. Hear from 30+ speakers guiding and building outstanding social brands. Take live classes with our experts. Join thoughtful debates. And share moments that will keep us all feeling optimistic about the road ahead.

  • This begins as a conference. But we hope it becomes something bigger. A place to connect and learn. And a place to find the insight and inspiration to lead your organization towards a future of growth.

Follow #HootsuiteCXN on Facebook, Twitter and Instagram for live updates on speakers, sessions, and more.

Why attend?

  • Break from the past

    Get the first look at Hootsuite's latest data on how marketers are using social to create clear economic and organizational impact. Hear how business leaders are navigating future forces and changing customer behaviors and get insights to help you break outdated processes and make way for a new path to growth.

  • Do more with focus

    With budgets under scrutiny, there’s never been a better time for marketing to build better, faster, more social ways of reaching customers and building lasting relationships. Join live classes to learn how to build momentum in your advocacy programs, measure ROI with advanced techniques, and drive sales with social selling—plus, get a sneak preview of some of the tools we’re building to help you do exactly that.

  • Build connections that count

    Come for the insights, stay for some fun. Make valuable connections with other marketers in our networking rooms, get direct access to world-class experts in live Q&As, and expect a few surprises along the way.

Australia & New Zealand Agenda | June 9

View Americas Agenda | View Europe Agenda

Unbreakable Bonds: How to build socially intelligent customer engagement
  • Heather Cook, Hootsuite
The Practical Effect: Transforming government through social media innovation
  • Carmen Michael, NSW Department of Education
Soon to be announced
Marketing Hybridity: Rethinking social intelligence as the key to an optimised marketing strategy
  • Karina Wilson, Austrade
AMA with Hootsuite’s Social Media Team
  • Hootsuite’s Social Media Team
RegTech: Digital and social compliance as gateways to competitive advantage
  • Nathan Cram, Brolly
Living Room Concert
  • Walk off the Earth


Unbreakable Bonds:
How to build socially intelligent customer engagement

Hear from Hootsuite's senior leadership team as we share our latest insights into how socially wired organizations are serving customers faster, attracting better talent, and translating engagement into real economic benefits. You’ll learn the capabilities organizations must build to truly integrate social into your digital organization, how to improve campaign effectiveness by playing to social’s unique strengths, and what really makes social an effective engine of customer and employee engagement.

A Virtual Event. But Not As You Know It.

World-renowned speakers. Live classes. Fireside chats. 1:1 networking. AMAs. Q&As. Demos. Live music. Partner booths. Take-home resources. Trivia. Product sneaks. Swag. Surprises. And more!

Participate, collaborate, and reimagine customer engagement at a virtual event unlike any other.

Meet the speakers

  • Photo of Heather Cook
    See more information about Heather Cook

    Heather Cook

    Managing Director Sales Hootsuite

  • Photo of Nathan Cram
    See more information about Nathan Cram

    Nathan Cram

    Founder and Managing Director Brolly

  • Photo of Carmen Michael
    See more information about Carmen Michael

    Carmen Michael

    Director, Digital Content and Engagement NSW Department of Education

  • Photo of Karina Wilson
    See more information about Karina Wilson

    Karina Wilson

    Social Media Lead Austrade

  • Photo of Walk off the Earth
    See more information about Walk off the Earth

    Walk off the Earth


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