HootSuite Enterprise

Maximize the Influence and Efficiency of Your Social Media Outreach.

HootSuite™ Social Media Dashboard offers premium packages to help enterprises maximize the reach and efficiency of social media outreach and listening efforts. With the Enterprise packages, you'll receive VIP service and significant benefits from using the complete selection of tools.

Included in the Enterprise Plan:
  • Social Network Profiles
  • Free Reports *
  • Users **
  • RSS Feeds
  • Enhanced Analytics
  • Ow.ly Pro Enterprise Vanity URL Ready ***
  • Tier 1 Enterprise Support
  • VIP Set-up
  • Opt out of Ads
  • Archive Tweets
  • HootSuite Certification Program ($210 Value)
 
  • Unlimited
  • 10
  • Unlimited
  • Unlimited
  • 10 Seats

* Size of free report based on a typical report size.
** Add packages of 10, 50, 250 or 2500 team members to scale based on your organizational needs.
*** Optional (Additional $499.99/month)

Benefits of HootSuite Enterprise:

Engage

  • Listen and outreach across unlimited social networks (Facebook, Twitter, LinkedIn, Google+ Pages etc.)
  • Mobile coverage through iPhone, Android, and Blackberry
  • Influencer filtering and Social Insights help profile your followers/fans
  • Geo-location tools for audience segmentation
  • Advanced search capabilities for Twitter, Facebook etc.
  • Schedule messages in bulk
  • Post images and files
  • RSS integration from your blog to social networks
  • Save draft responses for high frequency messages
  • Archive messages for tracking and measurement

Collaborate

  • Build efficient teams across the organization
  • Streamline workflow with advanced permission levels
  • Assign messages to team members for follow up
  • Share search streams
  • Integration with Zendesk

Measure

  • Full social analytics suite including Enterprise-exclusive modules
  • Google Analytics and Facebook Insights integration
  • Ow.ly URL Shortener and Vanity URL shorteners for end-to-end tracking
  • Track team member assignment resolutions and responses across social networks
  • Build custom branded reports or select pre-made templates
  • Automate report sharing with clients and colleagues

Secure

  • Stay in control using advanced team permissions - including read-only Limited Permissions setting
  • Invite collaborators to join your team without sharing passwords
  • Prevent messaging mishaps with Secure Profiles setting
  • HTTPS secure login for web and mobile when using public networks
  • Plus! Advanced training and support including:
    • Tier 1 Support including same business day response when submitted by 2PM PT
    • HootSuite account set-up with VIP Trainer
    • Mobile alignment for iPhone, Android and Blackberry
    • Registration to HootSuite University for advanced social media training and team onboarding

Schedule a Demo

Take it to go

Enterprise Overview
Download PDF - English (~2MB)
Soluciones Enterprise - Español
Descarga el PDF (~2MB) Enterprise Oplossingen - Nederlands
Download de PDF (~2MB) Enterprise Overview - 日本語
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How do I change or amend my plan?

With HootSuite Enterprise, you have personalized service from an Account Management team who can scale your plan to suit your changing needs. To make adjustments or request further customization to your plan please contact your Account Manager using the contact form above. Additionally, if you are not currently a client and are interested in learning more about HootSuite Enterprise, please complete the form and we'll contact you shortly.

What support do you provide?

Enterprise plans include Tier 1 support which means requests submitted to the Help Desk receive the highest response priority and are answered within the timeline outlined in the Service Level Agreement. Additionally, all customers can utilize the extensive library of Help Articles and the Community Forums to gather and share knowledge.

What web browsers work with HootSuite?

Internet Explorer 7+, Firefox 3+, Safari 4+, Chrome 4 and higher

What are my payment options?

HootSuite currently accepts online payments using Visa, MasterCard, American Express, and PayPal. Customized payment options including monthly invoicing can be set up on a case-by-case basis.

Where can I review the terms of service and privacy policy?

Here are our Enterprise Terms of Service and Privacy Policy.

Is there a 30-day free trial for Enterprise accounts?

No, not at this time.

I'm interested, how do I get started?

Fill out the form above and a HootSuite Account Executive will get in touch.

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