Support

Get help when you need it

We deliver dedicated support

No matter what you use Hootsuite for, we're here to support you 7 days a week. We have passionate support staff and our knowledge base is filled with step-by-step guides, webinars, and answers to frequently asked questions.

We’re helpful

Go ahead, ask us anything. Our team will do what it takes to give you the answer you’re looking for. We’re proud of our support score - 95 out of 100 users we talk to report satisfaction.

We're helpful

We’re available

Social media never sleeps, so consider us nocturnal. We offer 24/7 support so you can get the help you need when you need it. 

We're available

We're everywhere

We provide support across the channels that work for you. You can get help on Twitter, let us know what you think on our Feedback Forum, or find useful answers to common questions on our Support Community.

We're everywhere