Breakfast2019 Hub Cody

Unified Customer Experience: 360 Degree View of the Customer

Cody Crnkovich, Head of Platform Partners & Strategy, Adobe

Discover how Adobe built and executes on their 360 degree view of the customer, company wide, including the use of social data and insights.

Breakfast2019 Hub Toby

Community engagement: what brands can learn from the gaming industry

Tobias Palm, Senior Community Manager, Square Enix Europe

In his session, Tobias shows how building and engaging with gamers allows Square Enix Europe to turn them into ambassadors and provide the company with social insights to inform game development.

Vision d’expert—Le Social Shopper Chinois

Julie Kosossey, Fashion Development Manager, Nelly Rodi

In this session, Julie introduces us to the Chinese social shopper. A clear example on how to enable convenience and create easy and enjoyable social customer experience.

Learn how to enable your entire organization to sell and engage 1:1 at scale

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