Deliver a modern constituent experience
Be more active on the social networks where your constituents make their voices heard. Hootsuite gives you the tools you need to keep your citizens informed, get ahead of crises, and innovate your service delivery with social media.
Join these innovative government agencies
Stay FedRAMP compliant
Serve the public while meeting the stringent cybersecurity capabilities and processes required to handle federal data and constituent information. Strengthen citizen relationships with the only FedRAMP-authorized social media management solution.
90%
of government agencies are active on social media. But citizens say they expect more from them.
47%
of US adults say they get the majority of their news and information from social media.
57%
of citizens agree that social media has been a good thing for democracy, according to a survey of 19 advanced economies.
Serve the public on social media with ease
See why Hootsuite is the no. 1 social media management solution for government and public sector agencies.
Hootsuite is our one-stop-shop for everything from message management and rumor control to collaboration with other agencies.Give it a try for free. No strings attached.
See for yourself how Hootsuite makes it easier to schedule, post, and prosper on social media.
Sign-up only takes a minute.
Standard
per monthFeatures included:
– Up to 5 social accounts
– Unlimited post scheduling
– Best time to post recommendations
– AI caption, hashtag, and ideas generator
– Canva templates and content library
– One inbox for all social accounts
– DM automations
– Search the past 7 days for brand and competitor mentions
– Analyze brand and competitor sentiment
– Benchmark against 5 competitors
– Assign DMs to teammates**
… and much more!
Most popular
Advanced
per monthEverything in Standard, PLUS:
– Unlimited social accounts
– Customizable analytics reports and templates
– Saved message replies and auto-responses
– Team approval workflows**
– Bulk schedule up to 350 posts at once
– Auto-route and tag messages
– Benchmark against 20 competitors
– Export, email, and schedule reports
– Inbox reporting and analytics
– Search the past 30 days for brand and competitor mentions
– Outbound post tagging and reporting
– Custom user access permissions**
… and much more!
Enterprise
CustomEverything in Advanced, PLUS:
– A fully customized plan to maximize your investment
– Add as many users as you need
– Exclusive access to our most powerful tools
– Platform training and certification included
– Enterprise customer support
– Single sign-on (SSO)
Maximize performance with:
+ Employee Advocacy (Amplify)
+ Listening powered by Talkwalker
+ Advanced Analytics
+ Advanced Inbox
+ Generative AI Chatbot
+ Review Management
+ Premier Services
+ Social Selling
+ Salesforce integration
+ Compliance integration (Proofpoint)
*Prices displayed in USD, based on annual billing, but do not include applicable taxes.
**Available with multiple users.
Turn social media into an opportunity
From tweeting about policy updates to hosting virtual town hall meetings, social media has transformed how governments communicate with their citizens. Citizens expect more—and many governments and agencies are feeling the pressure to evolve their social media strategies.
Keep citizens informed
Keep the public informed and updated about important issues and engage with vocal constituents on a deeper level. Create, schedule, and manage compliant content across all your social platforms from a single dashboard.
Deliver services effectively
Simplify your team’s workload and reduce response times with autoresponders, suggested saved replies, and AI generated content. Plus, improve collaboration across teams with assignments, agent collision avoidance, skills based routing, and more.
Manage crises quickly
Access industry-leading crisis management tools. Respond to issues before they become crises, send alerts, pause scheduled content, dispel misinformation, and get your message out.
Measure public sentiment
Get an instant analysis of millions of real-time conversations happening online. Find out what your constituents are thinking, feeling, and saying so you can adapt your strategy.
Build a better constituent experience
