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Multiple client management

Easily and securely manage activities across your entire client portfolio—from engagement and monitoring to measurement and reporting—from a single dashboard. Collaborate in real time with your clients on content development, creative approvals, campaign deployment, and more.

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Carefully controlled access

Create precise permissions to manage client access to reporting and features, and invite clients to review and approve draft posts with ease. Set up separate, secure environments for each client, and add more as you win new business.

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Easy analytics and branded reporting

Get a comprehensive overview of campaign performance across all major social media channels and websites with Hootsuite’s intuitive analytics.

  • Manage multiple projects, ad accounts, and clients simultaneously, and access aggregate reports.
  • Get a convenient, consolidated view of organic and paid media results right in the Hootsuite dashboard.
  • In one click, export branded reports showing key metrics to present to your clients—or schedule the reports to be sent automatically.
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Organic and paid social in one place

Monitor and respond to organic and paid comments from the Hootsuite dashboard. Create custom rules to generate automated responses and save your team tons of time. Promote your clients’ best-performing posts with a single click and see the results in real time.

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A white-label collaboration hub

Manage approvals for any aspect of a campaign directly in the dashboard, in a white-label environment. A simple and seamless client onboarding process makes it easy to securely request all the permissions you need for ad accounts, Facebook Pages, and customer relationship marketing tools.

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Social listening

Find and filter social conversations—across multiple languages—by keyword, hashtag, and location, to hear what people are saying about your clients’ brands, competitors, and industries. Understand conversations and reactions using an array of monitoring apps that enable everything from reviewing site ratings to tracking a brand’s tone of voice.

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App Directory integration

Enhance your social media activities by integrating apps from Hootsuite’s App Directory with the tools your clients are already using. Use apps like Google Drive, Dropbox, Adobe Campaigns, Slack, Mailchimp, Zendesk, and close to 150 others. Find advanced social tools for listening, analytics, campaign creation, compliance, and much more.

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Reputation management

Integrate Hootsuite with review management apps to help monitor and maintain your clients’ online reputations. Publish posts, reply to reviews, and answer questions on Google My Business listings. Sync your feed from ReviewTrackers with your Hootsuite account, and manage business listing reviews using the Yext Reviews app directly from your dashboard.

Priority customer service for agencies

Hootsuite delivers next-level customer service for agencies, providing easy access to hands-on specialists to ensure you always deliver on client requests.

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Launch specialist

Access all the help you need for seamless account setup, client onboarding, and launching new campaigns and creative.

Optimization strategist

Benefit from customized tactical and strategic reviews of your campaigns to help you improve performance and incorporate best practices as they evolve.

Technical support

Connect with technical support 24/7 from a global team fluent in six languages. We even speak “Agency.”

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Customer success

Our customer success specialist is a dedicated partner whose job is to make sure your social media activities operate smoothly, to help you deliver timely results for your clients.

Advertising optimization

Make the most of your campaigns and drive value for your clients with tactical and strategic guidance from seasoned social ad experts.

I love partnering with the Hootsuite team. The product has boosted our campaign results, driven additional in-market traffic to sales events, and collected valuable data for our marketing efforts. Their onboarding and customer success teams are experts in the field and I enjoy working with them to enhance our product offering.

Tim Wong Senior Digital Marketing Specialist Absolute Results