Hootsuite was thrilled to take part in CapitaLand Mall Asia Biz+ Series and share expertise in practical skills and techniques to foster meaningful customer relationships within social media. As promised, the presentation is available here.

In addition, we'd like to provide you with a white paper designed to take your organisation through the essential steps involved in implementing a successful and scalable social media strategy. Scale to meet customer needs and reap the rewards of effective social media engagement across the enterprise.

Gain insights on how to assess your social media presence:

  • Getting started and learning best practices for the top social networks
  • Develop an Effective Content Strategy by understanding your brand position and voice
  • Drive Engagement through your top social networks
  • Amplify your Brand with the use of hashtags through proven tactics
  • Measure your Brand and compile relevant data using Hootsuite Analytics

Download your copy today. Discover the essential steps involved in turning a business into a mature social enterprise in our comprehensive Social Media Strategy Workbook.