How Oslo and Akershus University College expanded its social reach to attract the best staff and students
Oslo and Akershus University College is Norway’s largest state university college. As a top-performing institution, Oslo and Akershus University College offers a unique range of professional programmes and top-level research.
increase in conversion rate on student recruitment content using Amplify
decrease in bounce rate on study programme pages from Amplify posts
decrease in bounce rate on student stories shared using Amplify
Our youngest target group, in terms of recruitment, was engaging a lot less in our content. We were getting eyeballs on our content and we were getting clicks—they just weren’t saying anything.<br>
What they did
To achieve its goal of drawing in quality students and job applicants, Oslo and Akershus University College (HiOA) committed to establishing an online reputation to match the prestige of its offline one. Its social media channels needed to better tell the university’s story—like featuring the quality of academia, and highlighting student life and job opportunities on campus.
HiOA turned to Hootsuite to better target and reach its audience. A combination of social listening and advocacy amongst students and employees was needed to discover what was being talked about, how to increase conversations, and how to use this dialogue to elevate its brand.
When we put things in Amplify, we get a higher reach compared to our main Facebook Page.
More engaged students and staff
Amplify enabled students, faculty, and staff to easily advocate on behalf of the university to increase its reach. HiOA noticed an increase in traffic to student stories, study programme pages, job applications, and more time spent on the university’s main site.
Amplify also helped streamline social media processes throughout the institution, encouraged collaboration between teams, and was a major time-saver for managing social media content.
Better quality traffic
HiOA also saw real improvements in the quality of the traffic received via Amplify—including lower bounce rates, higher conversion rates, and better average time spent on page compared to other channels that used organic search.
To put it into perspective, an average of 15 shares by Amplify users has delivered the same social reach as sharing something organically on the university’s Facebook Page—which has a following of over 30,000 users. Even when compared to paid social ads on the university’s Facebook channel, Amplify drove better traffic to student stories and science stories. With Amplify, these pages were seeing a 25 percent lower bounce rate and had a two percent higher click-through rate to study programme pages compared to ads and other sources of referral traffic.
An important thing to note is that Amplify does more than just make sharing content easier. One of the biggest success factors of Amplify is that when someone you trust is sharing on social—chances are—you’re going to engage in their content. While Amplify is able to tap into exponential social reach, it also unlocks the credibility of the people that use it.
Today, Oslo and Akershus University College continues to encourage the use of Amplify and listens to the key components of the institution—its faculty and students.
We listen to young people talk about what they want to become when they grow up. We listen to what journalists are talking about on Twitter—when they’re looking for experts, we tell them about our scientists and researchers. We listen to our graduates. We go in, say thanks for staying with us and good luck.<br>
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