FAQ & Support
Still can't find the answer? Email firstname.lastname@example.org and our team can help you out.
Can I host an event on behalf of Hootsuite?
Yes, we would love for you to! Email email@example.com - we'd love to chat about how we can support your event.
What is the #HootAmb logo and where do I use it?
The #HootAmb logo is for you to display on your LinkedIn, social profiles and blog to show your affiliation with the Ambassador program. Please use this logo rather than the Hootsuite logo.
Where can I find the #HootAmb logo?
You can find the #HootAmb logo and other exclusive Ambassador collateral in the Ambassador Collateral page.
I’m interested in speaking about Hootsuite publicly, can I speak on Hootsuite’s behalf?
We love when Ambassadors speak about Hootsuite because you are all experts! When speaking to the media or at an event about Hootsuite, you must ensure that you share that your position as an Ambassador is voluntary. If you have any questions around this, please email firstname.lastname@example.org.
Can I write about Hootsuite in my blog?
Of course you can! Remember to suggest the URL within Amplify so we can share it on Amplify and reward you in other ways for your efforts.
I don’t want to be an Ambassador anymore, what do I do?
We understand that other commitments can come up, or sometimes you choose to change careers. To end your term as a Hootsuite Ambassador, please fill out this form.
The Ambassador Facebook Group
Do I have to participate in the Hootsuite Ambassador Facebook Group?
No. It's greatly appreciated, but participation is totally voluntary.
How do I access the Ambassador Facebook Group? You can access the group here. Please make sure you respond to the 3 questions to help us identify you.
Can I make a suggestion about the Ambassador Facebook Group? Yes! We love hearing suggestions. Please contact email@example.com.
Where do I download Amplify?
If you have an apple/ios device you can download the app from the App store, or if you are using an Android device you can download the app on Google Play.
How do I set-up my account?
You will receive an e-mail invite from the Ambassador Amplify organization which will prompt you to activate your account and set-up your profile. For more information feel free to download our user-guide.
Ambassador User Guide
gd-AmplifyUserHowToGuide.pdf 1.69 MB
How does Amplify work?
Find out how Amplify works here. Amplify is a quick and easy way for us to share with our Ambassador network all the latest news from Hootsuite's blog, as well as relevant articles about Social Media. You can easily share this content with your network and stay up-to-date on everything Social Media.
What categories should I join?
There are a number of categories you can join by region, language and general topic. Feel free to join the categories you wish to receive in your newsfeed. You can easily join new categories or leave them at any time by clicking on the 'Explore' tab in your app.
How can I have some of my own content featured on Amplify?
Feel free to e-mail us firstname.lastname@example.org with your content and if it fits our criteria, we'll be sure to share it in the category 'Our Community' on Amplify.