Details

Communication is evolving, at a rapid pace. How do you ensure your organisation is keeping up?

Learn how to combat constant change in communications and deliver a human centric strategy to your customers and stakeholders.

In this video, Amy Mcillwain, Global Industry Director will discuss the value of a human first business. You’ll also learn about the steps to being customer obsessed, looking at the key areas of listening, distribution and ROI.

What You'll Learn

  • How to champion the power of human connection
  • Strategies in staying ahead of constant change in communications
  • Be customer obsessed in all parts of the buyer's journey


  • Photo of Amy Mcilwain

    Amy Mcilwain

    Global Industry Director, Financial Services, Hootsuite

    As Global Industry Director, Financial Services, Amy leads the financial services team at Hootsuite. As a social media speaker, best-selling author, and compliance expert, she’s appeared on FOX, CBS, ABC, and NBC.