If you’re hitting roadblocks as you try to extend your social media activities—such as departmental silos, lack or employees, or rigid processes—you’re not alone.

Learn two strategies—employee empowerment and creating a Center of Excellence—that successful companies have used to address these challenges in our on-demand webinar, featuring Forrester Research and Eli Lilly. You'll learn:

  • Why hiring more people isn't always the right solution
  • The three agile organizational models that are proven to best accommodate rapid social growth
  • How having a social media “Center of Excellence” can let your organization reach a new level of social maturity