Increase customer satisfaction and deliver a consistent brand experience
Customers who have received excellent customer service on social media are willing to pay 21 % more. Are you doing what it takes to meet the needs of your customers?
Download Hootsuite’s Toolkit for Social Customer Service and:
- Learn what customers expect from brands on social media in The Future of Customer Satisfaction White Paper
- Learn how customer service departments can set themselves and their brand apart from the competition by engaging with customers on Twitter.