Breakfast2019 Hub Michael

EX is the new CX

Michael Meyers, Manager, Marketing Technology & Michael Yoder, Lead Communications Specialist, Spectrum Health

Join Michael & Michael as they speak about how building digital/social skills internally with employees results in a better customer experience in the healthcare sector.

Breakfast2019 Hub Kim

Transforming your Business from within—Starting with your employees—to Build Confidence and Digital Skills

Kim Beddard-Fontaine, SVP Digital & Employee Communications, Sodexo

In this session, Kim will cover how Sodexo a food services and catering, facilities management company used Hootsuite to launch and implement their employee advocacy programme for the company globally.

Social Media & Militantisme numérique

François Saltiel, Journalist & book writer

In this session, the author of the book “The tea maker who changed the world with a hashtag” presents insightful examples where social made a difference and helped building confidence.

Learn how to reignite confidence by building a trusted culture.

Related resources

  • Image for Employee Advocacy Programme Guide

    Employee Advocacy Programme Guide

    How to plan, launch, and grow a successful employee advocacy programme for your organisation.

    Download Now

  • Image for Helping to keep road users safe with an effective social media strategy

    Helping to keep road users safe with an effective social media strategy

    By working with Hootsuite, Highways England is improving the way it keeps drivers updated about road issues and incidents.

    Read the Case Study