Social media has transformed how customers interact with brands—and what they expect from you in return. Today’s customer journey includes real-time, impromptu moments, as well as more deliberate touch points.

You have a huge opportunity to use social to create many more engaging and memorable moments designed to generate interest, inspire action, and build loyalty.

Join us for the latest Hootsuite Social Breakfast to network with your peers and hear from social media pros. Experts from the BBC, Expedia, Fujitsu, LinkedIn, the UK Government and Virgin will serve up practical insights on how to use social to engage with customers more successfully.


Map data ©2016 Google 

Event details

Venue: Ham Yard Hotel, London, W1D 7DT
Date: 26th October 2016
Time: 8.30am-12pm


08:30:    Networking & breakfast
09:30:    Welcome (Hootsuite)
09:40:    Unlocking the power of your people (Food Standards Agency)  
10:05:    Content at the speed of culture (Seven)
10:30:    Next level customer engagement (BBC, Expedia, LinkedIn and Virgin)
11:10:    Wrap up (Hootsuite)
11:15:    Networking & breakfast
12:00:    Close