Social media has transformed how you reach customers—and what they expect from you in return. Today’s customer journey includes real-time communication and personalised customer experiences.

Social lets you generate interest, create engaging and memorable moments, inspire action, and build loyalty at every step of that journey. It’s an opportunity that’s there for the taking.

Want to learn how? Watch the latest Hootsuite Social Breakfast to hear from social media pros at the BBC, Expedia, LinkedIn, Seven, the UK Government, and Virgin as they share insights on how to use social to engage with customers more successfully.

Agenda (GMT + 1)

09:30:    Welcome (Hootsuite)
09:40:    Unlocking the power of your people (Food Standards Agency)  
10:05:    Content at the Speed of Culture (Seven)
10:30:    Taking customer engagement to a new level (BBC, Expedia, LinkedIn & Virgin)
11:10:    Wrap up (Hootsuite)