Social Media Education Toolkit

Increase customer satisfaction and deliver a consistent brand experience

Resource Type

The more people in your organization who have effective social media skills – and the strategic understanding of how to use them – the more powerful your social media impact will be.

But how do you boost the skill sets and strategic chops of your teams in a consistent, effective way, without compromising best practices and safety?

Our social media education toolkit can help you develop a strategic social education plan for your organization. It includes:

  • Social Media Education: The New Edge for Success white paper – Explore the proven benefits of effective social training, including the correlation between “digitally intense” companies and higher revenue per employee.
  • Advanced Social Media Strategy Certification (ASMS) case study – Hear directly from grads of our ASMS certification course about how it helped them build a comprehensive social content strategy from the ground up—and then execute on it.
  • Evaluation Guide: Social Media Education Programs – Use this framework to help choose an educationally sound training program that will unlock the potential of your people—while driving real business results.

To learn more about how you can boost the effectiveness of your social media initiatives through better education, just fill in the form on the right side of this page, and you’ll get instant access to our Social Media Education Toolkit.