Cash Application Specialist

Vancouver, BC Canada


The Cash Application Specialist is a newly created role on our fast-paced Accounts Receivable team and an exciting opportunity to join the growing Finance team at Hootsuite’s HQ2 in Vancouver, BC. Reporting directly to the Collections Team Lead, the selected candidate will support the A/R team and play an integral part in meeting their collections goals.

The candidate will need to be technically proficient in posting the incoming cash to our accounting system and ensuring it is recorded in a timely manner. The specialist must also possess effective communication skills, have a customer service orientation, and be a true team player.

  • Daily monitoring of all channels of incoming customer payments: Wire, Cheque, Paypal, Credit Card

  • Responsible for accurate, complete, and timely application of cash receipts against outstanding receivables.

  • Ensure daily bank deposit is written up and ready to be taken to the bank

  • Identify and resolve payment discrepancies and answer client inquiries as needed

  • Performing wire traces on behalf of Collections team

  • Reconciliation and entries to factor in Foreign Exchange Gain and Loss and other adjustments

  • Assist A/P team in adding new vendors into accounting system

  • Assist A/R team with completion of new customer set-up forms

  • Assist team members and complete special projects

  • Other duties as assigned

Required Skills & Experience
  • Strong organizational, written and verbal communication skills

  • Excellent attention to detail when allocating payments, preparing adjusting entries, and applying cash receipts.

  • Ability to prioritize multiple tasks in a fast paced environment.

  • Ability to handle high volume of work efficiently.

  • Capable of sound decision making.

  • Previous Cash Applications experience

Bonus Assets
  • Completion of or enrollment in an Accounting program

  • Previous Accounting experience